Bentley Cloud Services Status
Welcome to Bentley Systems health dashboard. Here you can follow the operational status of our products as well as other key features and services.
Any issue or interruptions we encounter will be listed on this page.
All Systems Operational
ALIM
Operational
Session Service
Operational
Base Services
Operational
Bentley Communities
Operational
Bentley.com
Operational
CONNECT Center
Operational
Education
Operational
Learn
Operational
Managed Services (Global Status)
Operational
Phone System
Operational
Product Documentation
Operational
Software Downloads
Operational
Support Portal
Operational
URL Directory Service (BUDDI)
Operational
Virtuosity Digital Storefront
Operational
Identity Management Systems (IMS)
Operational
Authentication / Login
Operational
User Management
Operational
iTwin Platform
Operational
Access Control
Operational
Carbon Calculation
Operational
Changed Elements
Operational
Clash Detection
Operational
Export
Operational
Forms
Operational
iModels
Operational
iModels OData
Operational
Issues
Operational
iTwins
Operational
Library
Operational
Mesh Export
Operational
PnID to iTwin
Operational
Projects
Operational
Property Validation
Operational
Reality Analysis
Operational
Reality Conversion
Operational
Reality Data
Operational
Reality Management
Operational
Reality Modeling
Operational
Reporting
Operational
Saved Views
Operational
Sensor Data
Operational
Storage
Operational
Synchronization
Operational
Transformations
Operational
Users
Operational
Visualization
Operational
Webhooks
Operational
iTwin Products
Operational
iTwin Experience
Operational
iTwin IoT
Operational
OpenCities Planner
Operational
OpenFlows WaterSight
Operational
OpenTower iQ
Operational
OpenUtilities (Digital Twin Services)
Operational
PlantSight
Operational
Reality Data View
Operational
iTwin Services
Operational
Design Insights
Operational
Design Validation
Operational
GeoCoordination Service
Operational
iModel Manager
Operational
Network Topology Service
Operational
Platform APIs
Operational
Platform Developer Portal
Operational
Reality Analysis Service
Operational
Reality Conversion Service
Operational
Reality Management Service
Operational
Reality Modeling Service
Operational
ProjectWise Services
Operational
Components Center
Operational
Deliverables Management
Operational
Design Review
Operational
Forms
Operational
Issue Resolution
Operational
Portfolio Insights
Operational
Project Insights
Operational
Project Share
Operational
iTwin Synchronization
Operational
ProjectWise 365
Operational
ProjectWise Design Integration
Operational
ProjectWise Drive
Operational
ProjectWise Web View
Operational
Subscription Entitlement Services
Operational
Alerting Service
Operational
CONNECTION Client
Operational
Entitlement Management Portal
Operational
Policy Service
Operational
Roles and Permissions
Operational
Subscription Analytics
Operational
Usage Logging Service
Operational
SYNCHRO
Operational
SYNCHRO 4D
Operational
SYNCHRO Control
Operational
SYNCHRO Cost
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Schedule Maintenance: Subscription Entitlement Services Apr 12, 2026 13:00-14:00 UTC
Subscription Entitlement Services and Select Server will be unavailable for approximately 15 minutes to up to 1 hour on Sunday, April 12, starting at 9:00 AM EST.
During this time, we will be upgrading our Azure Front Door infrastructure, which is responsible for routing traffic to these services.
We apologize for any inconvenience this may cause and appreciate your patience.
Posted on Apr 10, 2026 - 19:38 UTC
During this time, we will be upgrading our Azure Front Door infrastructure, which is responsible for routing traffic to these services.
We apologize for any inconvenience this may cause and appreciate your patience.
Posted on Apr 10, 2026 - 19:38 UTC
IMS Scheduled Maintenance for Hardware Upgrade Apr 25, 2026 12:00-15:00 UTC
Dear Valued Bentley Users:
Please be advised that we will be making the first of many hardware upgrades to IMS as part of our ongoing efforts to improve its reliability and user experience. The first phase of this upgrade is a
hardware upgrade in production is scheduled for April 25, 2026, at 8am EDT.
During the transition to new hardware on April 25, existing user sessions in web portals such as Bentley Infrastructure Cloud and other IMS-enabled applications will be lost, and users will be required to sign in again. Users on the latest version of the CONNECTION Client should not experience any issues. Additionally, processes that rely on refresh tokens are not expected to be impacted.
This hardware upgrade is part of a broader initiative to enhance Bentley IMS applications, with additional hardware and software improvements planned throughout the year. Rest assured, our teams are committed to managing this transition carefully and will inform you along the way with the goal of minimizing any disruption for users.
If you experience any issues following the April 25 deployment, please contact Bentley Support. Your patience and understanding are appreciated as we continue to improve our services.
Bentley Systems
Posted on Apr 08, 2026 - 14:05 UTC
Please be advised that we will be making the first of many hardware upgrades to IMS as part of our ongoing efforts to improve its reliability and user experience. The first phase of this upgrade is a
hardware upgrade in production is scheduled for April 25, 2026, at 8am EDT.
During the transition to new hardware on April 25, existing user sessions in web portals such as Bentley Infrastructure Cloud and other IMS-enabled applications will be lost, and users will be required to sign in again. Users on the latest version of the CONNECTION Client should not experience any issues. Additionally, processes that rely on refresh tokens are not expected to be impacted.
This hardware upgrade is part of a broader initiative to enhance Bentley IMS applications, with additional hardware and software improvements planned throughout the year. Rest assured, our teams are committed to managing this transition carefully and will inform you along the way with the goal of minimizing any disruption for users.
If you experience any issues following the April 25 deployment, please contact Bentley Support. Your patience and understanding are appreciated as we continue to improve our services.
Bentley Systems
Posted on Apr 08, 2026 - 14:05 UTC