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Bentley Cloud Services Status

Welcome to Bentley Systems health dashboard. Here you can follow the operational status of our products as well as other key features and services.

Any issue or interruptions we encounter will be listed on this page.

Partially Degraded Service

Uptime over the past 90 days. View historical uptime.
ALIM Operational
90 days ago
100.0 % uptime
Today
Session Service Operational
90 days ago
100.0 % uptime
Today
Base Services Operational
90 days ago
100.0 % uptime
Today
Bentley Communities Operational
90 days ago
100.0 % uptime
Today
Bentley.com Operational
90 days ago
100.0 % uptime
Today
CONNECT Center Operational
90 days ago
100.0 % uptime
Today
Learn Operational
90 days ago
100.0 % uptime
Today
Managed Services (Global Status) Operational
90 days ago
100.0 % uptime
Today
Phone System Operational
90 days ago
100.0 % uptime
Today
Product Documentation Operational
90 days ago
100.0 % uptime
Today
Software Downloads Operational
90 days ago
100.0 % uptime
Today
Support Portal Operational
90 days ago
100.0 % uptime
Today
URL Directory Service (BUDDI) Operational
90 days ago
100.0 % uptime
Today
Virtuosity Digital Storefront Operational
90 days ago
100.0 % uptime
Today
Identity Management Systems (IMS) Operational
90 days ago
99.9 % uptime
Today
Authentication / Login Operational
90 days ago
99.8 % uptime
Today
User Management Operational
90 days ago
100.0 % uptime
Today
iTwin Platform Operational
90 days ago
100.0 % uptime
Today
Access Control Operational
90 days ago
100.0 % uptime
Today
Carbon Calculation Operational
90 days ago
100.0 % uptime
Today
Changed Elements Operational
90 days ago
100.0 % uptime
Today
Clash Detection Operational
90 days ago
100.0 % uptime
Today
Export Operational
90 days ago
100.0 % uptime
Today
Forms Operational
90 days ago
100.0 % uptime
Today
iModels Operational
90 days ago
100.0 % uptime
Today
iModels OData Operational
90 days ago
100.0 % uptime
Today
Issues Operational
90 days ago
100.0 % uptime
Today
iTwins Operational
90 days ago
100.0 % uptime
Today
Library Operational
90 days ago
100.0 % uptime
Today
Mesh Export Operational
90 days ago
100.0 % uptime
Today
PnID to iTwin Operational
90 days ago
100.0 % uptime
Today
Projects Operational
90 days ago
100.0 % uptime
Today
Property Validation Operational
90 days ago
100.0 % uptime
Today
Reality Analysis Operational
90 days ago
100.0 % uptime
Today
Reality Conversion Operational
90 days ago
100.0 % uptime
Today
Reality Data Operational
90 days ago
100.0 % uptime
Today
Reality Management Operational
90 days ago
100.0 % uptime
Today
Reality Modeling Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Saved Views Operational
90 days ago
100.0 % uptime
Today
Sensor Data Operational
90 days ago
100.0 % uptime
Today
Storage Operational
90 days ago
100.0 % uptime
Today
Synchronization Operational
90 days ago
100.0 % uptime
Today
Transformations Operational
90 days ago
100.0 % uptime
Today
Users Operational
90 days ago
100.0 % uptime
Today
Visualization Operational
90 days ago
100.0 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
iTwin Products Operational
90 days ago
100.0 % uptime
Today
iTwin Experience Operational
90 days ago
100.0 % uptime
Today
iTwin IoT Operational
90 days ago
100.0 % uptime
Today
OpenCities Planner Operational
90 days ago
100.0 % uptime
Today
OpenFlows WaterSight Operational
90 days ago
100.0 % uptime
Today
OpenTower iQ Operational
90 days ago
100.0 % uptime
Today
OpenUtilities (Digital Twin Services) Operational
90 days ago
100.0 % uptime
Today
PlantSight Operational
90 days ago
100.0 % uptime
Today
Reality Data View Operational
90 days ago
100.0 % uptime
Today
iTwin Services Operational
90 days ago
100.0 % uptime
Today
Design Insights Operational
90 days ago
100.0 % uptime
Today
Design Validation Operational
90 days ago
100.0 % uptime
Today
GeoCoordination Service Operational
90 days ago
100.0 % uptime
Today
iModel Manager Operational
90 days ago
100.0 % uptime
Today
Network Topology Service Operational
90 days ago
100.0 % uptime
Today
Platform APIs Operational
90 days ago
100.0 % uptime
Today
Platform Developer Portal Operational
90 days ago
100.0 % uptime
Today
Reality Analysis Service Operational
90 days ago
100.0 % uptime
Today
Reality Conversion Service Operational
90 days ago
100.0 % uptime
Today
Reality Management Service Operational
90 days ago
100.0 % uptime
Today
Reality Modeling Service Operational
90 days ago
100.0 % uptime
Today
ProjectWise Services Degraded Performance
90 days ago
99.99 % uptime
Today
Components Center Operational
90 days ago
100.0 % uptime
Today
Deliverables Management Operational
90 days ago
100.0 % uptime
Today
Design Review Operational
90 days ago
100.0 % uptime
Today
Forms Operational
90 days ago
100.0 % uptime
Today
Issue Resolution Operational
90 days ago
100.0 % uptime
Today
Portfolio Insights Operational
90 days ago
100.0 % uptime
Today
Project Insights Operational
90 days ago
100.0 % uptime
Today
Project Share Operational
90 days ago
100.0 % uptime
Today
Project Synchronization Operational
90 days ago
100.0 % uptime
Today
ProjectWise 365 Operational
90 days ago
100.0 % uptime
Today
ProjectWise Design Integration Degraded Performance
90 days ago
99.98 % uptime
Today
ProjectWise Drive Operational
90 days ago
100.0 % uptime
Today
ProjectWise Web View Operational
90 days ago
100.0 % uptime
Today
Subscription Entitlement Services Operational
90 days ago
100.0 % uptime
Today
Alerting Service Operational
90 days ago
100.0 % uptime
Today
CONNECTION Client Operational
90 days ago
100.0 % uptime
Today
Entitlement Management Portal Operational
90 days ago
100.0 % uptime
Today
Policy Service Operational
90 days ago
100.0 % uptime
Today
Roles and Permissions Operational
90 days ago
100.0 % uptime
Today
Subscription Analytics Operational
90 days ago
100.0 % uptime
Today
Usage Logging Service Operational
90 days ago
100.0 % uptime
Today
SYNCHRO Operational
90 days ago
100.0 % uptime
Today
SYNCHRO 4D Operational
90 days ago
100.0 % uptime
Today
SYNCHRO Control Operational
90 days ago
100.0 % uptime
Today
SYNCHRO Cost Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 22, 2025

No incidents reported today.

Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025

No incidents reported.

Apr 16, 2025
ProjectWise Explorer Sign In Issue
Resolved - The issue appears to only be impacting users with a combination of KB5055523 on Windows 11 while using CrowdStrike software. Please kindly continue to check he CrowdStrike support page for further information. https://supportportal.crowdstrike.com/s/article/Some-applications-may-crash-after-installing-Windows-KB5055523-when-AUMD-is-enabled%EF%BF%BCAfter
Apr 16, 15:04 UTC
Update - The issue appears to only be impacting users with a combination of KB5055523 on Windows 11 while using
CrowdStrike software. CrowdStrike has published an update on their support page which may related
https://supportportal.crowdstrike.com/s/article/Some-applications-may-crash-after-installing-Windows-KB5055523-when-AUMD-is-enabled%EF%BF%BCAfter

We are continuing to investigate this issue with Microsoft and CrowdStrike. This article will be updated as more information becomes available.
Apr 16, 13:47 UTC
Update - The issue appears to only be impacting users with a combination of KB5055523 on Windows 11 while using CrowdStrike software. CrowdStrike has published an update on their support page which may related https://supportportal.crowdstrike.com/s/article/Some-applications-may-crash-after-installing-Windows-KB5055523-when-AUMD-is-enabled%EF%BF%BCAfter

We are continuing to investigate this issue with Microsoft and CrowdStrike. This article will be updated as more information becomes available.
Apr 16, 12:38 UTC
Update - The issue appears to only be impacting users with a combination of KB5055523 on Windows 11 while using CrowdStrike software. CrowdStrike has published an update on their support page which may related https://supportportal.crowdstrike.com/s/article/Some-applications-may-crash-after-installing-Windows-KB5055523-when-AUMD-is-enabled%EF%BF%BCAfter

We are continuing to investigate this issue with Microsoft and CrowdStrike. This article will be updated as more information becomes available.
Apr 16, 11:20 UTC
Update - The issue appears to only be impacting users with a combination of KB5055523 on Windows 11 while using CrowdStrike software. CrowdStrike has published an update on their support page which may related https://supportportal.crowdstrike.com/s/article/Some-applications-may-crash-after-installing-Windows-KB5055523-when-AUMD-is-enabled%EF%BF%BCAfter

We are continuing to investigate this issue with Microsoft and CrowdStrike. This article will be updated as more information becomes available.
Apr 16, 10:19 UTC
Update - The issue appears to only be impacting users with a combination of KB5055523 on Windows 11 while using CrowdStrike software. CrowdStrike has published an update on their support page which may related https://supportportal.crowdstrike.com/s/article/Some-applications-may-crash-after-installing-Windows-KB5055523-when-AUMD-is-enabled%EF%BF%BCAfter

We are continuing to investigate this issue with Microsoft and CrowdStrike. This article will be updated as more information becomes available.
Apr 16, 09:22 UTC
Update - The issue appears to only be impacting users with a combination of KB5055523 on Windows 11 while using CrowdStrike software. CrowdStrike has published an update on their support page which may related https://supportportal.crowdstrike.com/s/article/Some-applications-may-crash-after-installing-Windows-KB5055523-when-AUMD-is-enabled%EF%BF%BCAfter

We are continuing to investigate this issue with Microsoft and CrowdStrike. This article will be updated as more information becomes available.
Apr 16, 07:58 UTC
Update - The issue appears to only be impacting users with a combination of KB5055523 on Windows 11 while using CrowdStrike software. CrowdStrike has published an update on their support page which may related https://supportportal.crowdstrike.com/s/article/Some-applications-may-crash-after-installing-Windows-KB5055523-when-AUMD-is-enabled%EF%BF%BCAfter

We are continuing to investigate this issue with Microsoft and CrowdStrike. This article will be updated as more information becomes available.
Apr 16, 06:22 UTC
Update - The issue appears to only be impacting users with a combination of KB5055523 on Windows 11 while using CrowdStrike software. CrowdStrike has published an update on their support page which may related https://supportportal.crowdstrike.com/s/article/Some-applications-may-crash-after-installing-Windows-KB5055523-when-AUMD-is-enabled%EF%BF%BCAfter

We are continuing to investigate this issue with Microsoft and CrowdStrike. This article will be updated as more information becomes available.
Apr 16, 05:29 UTC
Update - The issue appears to only be impacting users with a combination of KB5055523 on Windows 11 while using CrowdStrike software. CrowdStrike has published an update on their support page which may related https://supportportal.crowdstrike.com/s/article/Some-applications-may-crash-after-installing-Windows-KB5055523-when-AUMD-is-enabled%EF%BF%BCAfter

We are continuing to investigate this issue with Microsoft and CrowdStrike. This article will be updated as more information becomes available.
Apr 16, 04:08 UTC
Update - The issue appears to only be impacting users with a combination of KB5055523 on Windows 11 while using CrowdStrike software. CrowdStrike has published an update on their support page which may related https://supportportal.crowdstrike.com/s/article/Some-applications-may-crash-after-installing-Windows-KB5055523-when-AUMD-is-enabled%EF%BF%BCAfter

We are continuing to investigate this issue with Microsoft and CrowdStrike. This article will be updated as more information becomes available.
Apr 16, 02:49 UTC
Update - We are continuing to investigate this issue.
Apr 16, 02:14 UTC
Update - We are continuing to investigate this issue.
Apr 16, 01:07 UTC
Update - We are continuing to investigate this issue.
Apr 16, 00:10 UTC
Update - We are continuing to investigate this issue.
Apr 15, 23:09 UTC
Update - We are continuing to investigate this issue.
Apr 15, 22:07 UTC
Update - The issue appears to only be impacting users with a combination of KB5055523 on Windows 11 while using CrowdStrike software. CrowdStrike has published an update on their support page which may be related https://supportportal.crowdstrike.com/s/article/Some-applications-may-crash-after-installing-Windows-KB5055523-when-AUMD-is-enabled%EF%BF%BCAfter.

We are continuing to investigate this issue with Microsoft and CrowdStrike. This article will be updated as more information becomes available.
Apr 15, 21:03 UTC
Update - We are continuing to work on a fix for this issue.
Apr 15, 19:58 UTC
Update - We are continuing to work on a fix for this issue.
Apr 15, 19:01 UTC
Update - We are continuing to work on a fix for this issue.
Apr 15, 18:05 UTC
Update - We are continuing to work on a fix for this issue.
Apr 15, 16:58 UTC
Update - We are continuing to work on a fix for this issue.
Apr 15, 15:59 UTC
Update - We are continuing to work on a fix for this issue.
Apr 15, 15:00 UTC
Update - We are continuing to work on a fix for this issue.
Apr 15, 12:53 UTC
Update - We are continuing to work on a fix for this issue.
Apr 15, 11:33 UTC
Update - We are continuing to work on a fix for this issue.
Apr 15, 10:29 UTC
Update - We are continuing to work on a fix for this issue.
Apr 15, 09:23 UTC
Update - We are continuing to work on a fix for this issue.
Apr 15, 08:15 UTC
Update - We are continuing to work on a fix for this issue.
Apr 15, 07:04 UTC
Update - We are continuing to work on a fix this issue.
Apr 15, 06:08 UTC
Update - We are continuing to work on a fix this issue.
Apr 15, 05:08 UTC
Update - We are continuing to work on a fix for this issue.
Apr 15, 04:00 UTC
Update - We are continuing to work on a fix for this issue.
Apr 15, 03:00 UTC
Update - We are continuing to work on a fix for this issue.
Apr 15, 01:53 UTC
Update - We are continuing to work on a fix for this issue.
Apr 15, 00:53 UTC
Update - We are continuing to work on a fix for this issue.
Apr 14, 23:53 UTC
Update - We are continuing to work on a fix for this issue.
Apr 14, 22:56 UTC
Update - We are continuing to work on a fix for this issue.
Apr 14, 21:55 UTC
Update - We are continuing to work on a fix for this issue.
Apr 14, 20:48 UTC
Update - We are continuing to work on a fix for this issue.
Apr 14, 19:42 UTC
Update - We are continuing to work on a fix this issue.
Apr 14, 18:29 UTC
Identified - We have identified the issue and are working with Microsoft to resolve it. We will provide updates as we learn more and once a fix is implemented. Thank you for your patience.
Apr 14, 17:08 UTC
Update - We are continuing to investigate this issue.
Apr 14, 16:05 UTC
Investigating - Please be aware that a recent Windows 11 Cumulative Update (KB5055523) is impacting ProjectWise Explorer versions 2023 and later which may result in users being unable to sign-in to ProjectWise Explorer.

We are reviewing this issue, but note that this Windows Update is also impacting other applications. Currently the only available resolution is to not install and/or remove the update until Microsoft provides a mitigation for this issue. For impacted accounts, we recommend that you review this issue with your IT & Security department.
Apr 11, 22:18 UTC
Apr 15, 2025
Apr 14, 2025
ALIM Email Notification Issue
Resolved - This incident has been resolved.
Apr 14, 19:46 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 14, 18:33 UTC
Update - We are continuing to work on a fix for this issue.
Apr 14, 17:10 UTC
Update - We are continuing to work on a fix for this issue.
Apr 14, 16:04 UTC
Identified - The issue has been identified, and we are working to fix it. We will keep you posted as soon as a new update is available. Thank you for your patience.
Apr 14, 14:04 UTC
Investigating - Please be aware that we are currently experiencing an issue with email notifications. We are actively investigating to determine the cause. We apologize for the inconvenience and thank you for your patience.
Apr 14, 13:36 UTC
Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.

Apr 11, 2025
Apr 10, 2025

No incidents reported.

Apr 9, 2025

No incidents reported.

Apr 8, 2025

No incidents reported.

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