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Bentley Cloud Services Status

Welcome to Bentley Systems health dashboard. Here you can follow the operational status of our products as well as other key features and services.

Any issue or interruptions we encounter will be listed on this page.

All Systems Operational

Uptime over the past 90 days. View historical uptime.
ALIM Operational
90 days ago
100.0 % uptime
Today
Session Service Operational
90 days ago
100.0 % uptime
Today
Base Services Operational
90 days ago
99.99 % uptime
Today
Bentley Communities Operational
90 days ago
100.0 % uptime
Today
Bentley.com Operational
90 days ago
99.99 % uptime
Today
CONNECT Center Operational
90 days ago
100.0 % uptime
Today
Education Operational
90 days ago
99.99 % uptime
Today
Learn Operational
90 days ago
100.0 % uptime
Today
Managed Services (Global Status) Operational
90 days ago
100.0 % uptime
Today
Phone System Operational
90 days ago
99.96 % uptime
Today
Product Documentation Operational
90 days ago
100.0 % uptime
Today
Software Downloads Operational
90 days ago
100.0 % uptime
Today
Support Portal Operational
90 days ago
100.0 % uptime
Today
URL Directory Service (BUDDI) Operational
90 days ago
100.0 % uptime
Today
Virtuosity Digital Storefront Operational
90 days ago
100.0 % uptime
Today
Identity Management Systems (IMS) Operational
90 days ago
99.96 % uptime
Today
Authentication / Login Operational
90 days ago
99.96 % uptime
Today
User Management Operational
90 days ago
99.96 % uptime
Today
iTwin Platform Operational
90 days ago
100.0 % uptime
Today
Access Control Operational
90 days ago
100.0 % uptime
Today
Carbon Calculation Operational
90 days ago
100.0 % uptime
Today
Changed Elements Operational
90 days ago
100.0 % uptime
Today
Clash Detection Operational
90 days ago
100.0 % uptime
Today
Export Operational
90 days ago
100.0 % uptime
Today
Forms Operational
90 days ago
100.0 % uptime
Today
iModels Operational
90 days ago
100.0 % uptime
Today
iModels OData Operational
90 days ago
100.0 % uptime
Today
Issues Operational
90 days ago
100.0 % uptime
Today
iTwins Operational
90 days ago
100.0 % uptime
Today
Library Operational
90 days ago
100.0 % uptime
Today
Mesh Export Operational
90 days ago
100.0 % uptime
Today
PnID to iTwin Operational
90 days ago
100.0 % uptime
Today
Projects Operational
90 days ago
100.0 % uptime
Today
Property Validation Operational
90 days ago
100.0 % uptime
Today
Reality Analysis Operational
90 days ago
100.0 % uptime
Today
Reality Conversion Operational
90 days ago
100.0 % uptime
Today
Reality Data Operational
90 days ago
100.0 % uptime
Today
Reality Management Operational
90 days ago
100.0 % uptime
Today
Reality Modeling Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Saved Views Operational
90 days ago
100.0 % uptime
Today
Sensor Data Operational
90 days ago
100.0 % uptime
Today
Storage Operational
90 days ago
100.0 % uptime
Today
Synchronization Operational
90 days ago
100.0 % uptime
Today
Transformations Operational
90 days ago
100.0 % uptime
Today
Users Operational
90 days ago
100.0 % uptime
Today
Visualization Operational
90 days ago
100.0 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
iTwin Products Operational
90 days ago
99.99 % uptime
Today
iTwin Experience Operational
90 days ago
99.94 % uptime
Today
iTwin IoT Operational
90 days ago
100.0 % uptime
Today
OpenCities Planner Operational
90 days ago
100.0 % uptime
Today
OpenFlows WaterSight Operational
90 days ago
100.0 % uptime
Today
OpenTower iQ Operational
90 days ago
100.0 % uptime
Today
OpenUtilities (Digital Twin Services) Operational
90 days ago
100.0 % uptime
Today
PlantSight Operational
90 days ago
100.0 % uptime
Today
Reality Data View Operational
90 days ago
100.0 % uptime
Today
iTwin Services Operational
90 days ago
100.0 % uptime
Today
Design Insights Operational
90 days ago
100.0 % uptime
Today
Design Validation Operational
90 days ago
100.0 % uptime
Today
GeoCoordination Service Operational
90 days ago
100.0 % uptime
Today
iModel Manager Operational
90 days ago
100.0 % uptime
Today
Network Topology Service Operational
90 days ago
100.0 % uptime
Today
Platform APIs Operational
90 days ago
100.0 % uptime
Today
Platform Developer Portal Operational
90 days ago
100.0 % uptime
Today
Reality Analysis Service Operational
90 days ago
100.0 % uptime
Today
Reality Conversion Service Operational
90 days ago
100.0 % uptime
Today
Reality Management Service Operational
90 days ago
100.0 % uptime
Today
Reality Modeling Service Operational
90 days ago
100.0 % uptime
Today
ProjectWise Services Operational
90 days ago
100.0 % uptime
Today
Components Center Operational
90 days ago
100.0 % uptime
Today
Deliverables Management Operational
90 days ago
100.0 % uptime
Today
Design Review Operational
90 days ago
100.0 % uptime
Today
Forms Operational
90 days ago
100.0 % uptime
Today
Issue Resolution Operational
90 days ago
100.0 % uptime
Today
Portfolio Insights Operational
90 days ago
100.0 % uptime
Today
Project Insights Operational
90 days ago
100.0 % uptime
Today
Project Share Operational
90 days ago
100.0 % uptime
Today
iTwin Synchronization Operational
90 days ago
100.0 % uptime
Today
ProjectWise 365 Operational
90 days ago
100.0 % uptime
Today
ProjectWise Design Integration Operational
90 days ago
100.0 % uptime
Today
ProjectWise Drive Operational
90 days ago
100.0 % uptime
Today
ProjectWise Web View Operational
90 days ago
100.0 % uptime
Today
Subscription Entitlement Services Operational
90 days ago
100.0 % uptime
Today
Alerting Service Operational
90 days ago
100.0 % uptime
Today
CONNECTION Client Operational
90 days ago
100.0 % uptime
Today
Entitlement Management Portal Operational
90 days ago
100.0 % uptime
Today
Policy Service Operational
90 days ago
100.0 % uptime
Today
Roles and Permissions Operational
90 days ago
100.0 % uptime
Today
Subscription Analytics Operational
90 days ago
100.0 % uptime
Today
Usage Logging Service Operational
90 days ago
100.0 % uptime
Today
SYNCHRO Operational
90 days ago
100.0 % uptime
Today
SYNCHRO 4D Operational
90 days ago
100.0 % uptime
Today
SYNCHRO Control Operational
90 days ago
100.0 % uptime
Today
SYNCHRO Cost Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 20, 2026

No incidents reported today.

Jul 19, 2026

No incidents reported.

Jul 18, 2026
Scheduled Maintenance – ServiceNow Upgrade Extended
Completed - The scheduled maintenance has been completed.
Jul 18, 17:07 UTC
Scheduled - Dear Valued Bentley Users,

The scheduled ServiceNow maintenance that began last night requires additional time to complete. As a result, the maintenance window has been extended beyond the originally communicated end time.

During this extended maintenance period, you may continue to experience slower performance, intermittent access issues, or temporary unavailability of ServiceNow services. Our teams are actively working to complete the deployment activities and restore full service as quickly as possible.

We apologize for any inconvenience this extension may cause and appreciate your patience and understanding as we complete these important improvements.

Additional updates will be provided as work progresses.

Bentley Systems
Jul 18, 10:01 UTC
IMS Scheduled Maintenance for Software Upgrade
Completed - The scheduled maintenance has been completed.
Jul 18, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 14:00 UTC
Scheduled - Dear Valued Bentley Users:

Please be advised that we will be making many upgrades to IMS this year as part of our ongoing efforts to improve its reliability and user experience. The second phase of this upgrade is a software upgrade in production now scheduled for July 18, 2026, at 10am EDT.

During the transition to new software on July 18, existing user sessions in web portals such as Bentley Infrastructure Cloud and other IMS-enabled applications will be lost, and users will be required to sign in again. Users on the latest version of the CONNECTION Client should not experience any issues. Additionally, processes that rely on refresh tokens are not expected to be impacted.

This software upgrade is part of a broader initiative to enhance Bentley IMS applications, with additional hardware and software improvements planned throughout the year. Rest assured, our teams are committed to managing this transition carefully and will inform you along the way with the goal of minimizing any disruption for users.

If you experience any issues following the July 18 deployment, please contact Bentley Support. Your patience and understanding are appreciated as we continue to improve our services.

Bentley Systems
Jun 26, 13:16 UTC
Scheduled Maintenance – ServiceNow Upgrade
Completed - The scheduled maintenance has been completed.
Jul 18, 03:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 23:15 UTC
Scheduled - Dear Valued Bentley Users,

Please be advised that ServiceNow will undergo scheduled maintenance on July 17, 2026, from 7:15 PM to 11:15 PM EDT.

During this maintenance window, you may experience slower performance or intermittent access issues with ServiceNow services. Our teams will work diligently to minimize any disruption and restore full service availability as quickly as possible.

If you experience any issues following the July 18 deployment, please contact Bentley Support for assistance. We appreciate your patience and understanding as we continue to improve and enhance our services.

Bentley Systems
Jul 15, 12:48 UTC
Jul 17, 2026
Planned Maintenance – Bentley.com
Completed - The scheduled maintenance has been completed.
Jul 17, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 02:00 UTC
Scheduled - Dear Valued Bentley Users,

Please be advised that Bentley Systems will be performing planned maintenance on Bentley.com and from 10 PM to 11 PM EDT.

While we do not anticipate any service disruption, there may be a brief period during the maintenance window when these websites are temporarily unavailable.

We apologize for any inconvenience this may cause and appreciate your patience and understanding as we complete this important maintenance activity.

Thank you for your continued support.

Bentley Systems
Jul 16, 20:09 UTC
Jul 16, 2026

No incidents reported.

Jul 15, 2026

No incidents reported.

Jul 14, 2026

No incidents reported.

Jul 13, 2026

No incidents reported.

Jul 12, 2026

No incidents reported.

Jul 11, 2026
Planned Maintenance – Bentley.com and Blog.Bentley.com
Completed - The scheduled maintenance has been completed.
Jul 11, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 05:00 UTC
Scheduled - Dear Valued Bentley Users,

Please be advised that Bentley Systems will be performing planned maintenance on Bentley.com and Blog.Bentley.com from 1:00 AM to 9:00 AM EDT.

While we do not anticipate any service disruption, there may be a brief period during the maintenance window when these websites are temporarily unavailable.

We apologize for any inconvenience this may cause and appreciate your patience and understanding as we complete this important maintenance activity.

Thank you for your continued support.

Bentley Systems
Jul 10, 19:38 UTC
Jul 10, 2026

No incidents reported.

Jul 9, 2026

No incidents reported.

Jul 8, 2026

No incidents reported.

Jul 7, 2026

No incidents reported.

Jul 6, 2026
BCSM - OpenCities Planner
Resolved - This incident has been resolved and BCSM is now working normally.
Thank you for your cooperation.
Jul 6, 09:34 UTC
Investigating - Our team is currently investigating an issue with BCSM. Some users may be having trouble OpenCities Planner intermittent 429 errors (EU region) or using certain features.
We are working diligently to identify the root cause of the problem and implement a solution. We will provide an update as we learn more.
In the meantime, we apologize for any inconvenience this may cause and appreciate your patience and understanding.
Jul 6, 07:35 UTC
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