This incident has been resolved and A365 - entitlements is now working normally. Thank you for your cooperation.
Posted Oct 31, 2023 - 13:14 UTC
Monitoring
Our team has been working quickly to restore full functionality to A365 - entitlements and we have implemented a fix. We are now monitoring the system for stability and customer experience.
We apologize for any inconvenience this may have caused and appreciate your patience and understanding.
Posted Oct 31, 2023 - 11:59 UTC
Update
Our team is currently investigating an issue with A365 - entitlements. Some users may be having trouble Having trouble useing the A365 call center for entitlements or using certain features. We are working diligently to identify the root cause of the problem and implement a solution. We will provide an update as we learn more. In the meantime, we apologize for any inconvenience this may cause and appreciate your patience and understanding.
Posted Oct 31, 2023 - 11:50 UTC
Update
Our team is currently investigating an issue with A365 - entitlements. Some users may be having trouble Having trouble useing the A365 call center for entitlements or using certain features. We are working diligently to identify the root cause of the problem and implement a solution. We will provide an update as we learn more. In the meantime, we apologize for any inconvenience this may cause and appreciate your patience and understanding.
Posted Oct 31, 2023 - 10:36 UTC
Update
Our team is currently investigating an issue with A365 - entitlements. Some users may be having trouble Having trouble useing the A365 call center for entitlements or using certain features. We are working diligently to identify the root cause of the problem and implement a solution. We will provide an update as we learn more. In the meantime, we apologize for any inconvenience this may cause and appreciate your patience and understanding.
Posted Oct 31, 2023 - 09:27 UTC
Update
Our team is currently investigating an issue with A365 - entitlements. Some users may be having trouble Having trouble useing the A365 call center for entitlements or using certain features. We are working diligently to identify the root cause of the problem and implement a solution. We will provide an update as we learn more. In the meantime, we apologize for any inconvenience this may cause and appreciate your patience and understanding.
Posted Oct 31, 2023 - 07:39 UTC
Investigating
Our team is currently investigating an issue with A365 - entitlements. Some users may be having trouble Having trouble useing the A365 call center for entitlements or using certain features. We are working diligently to identify the root cause of the problem and implement a solution. We will provide an update as we learn more. In the meantime, we apologize for any inconvenience this may cause and appreciate your patience and understanding.
Posted Oct 31, 2023 - 06:31 UTC
This incident affected: Base Services (Phone System).