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Bentley Cloud Services Status

Welcome to Bentley Systems health dashboard. Here you can follow the operational status of our products as well as other key features and services.

Any issue or interruptions we encounter will be listed on this page.

IMS User Registration Impacted by AWS Outage

Incident Report for Bentley Systems, Inc

Resolved

This incident has been resolved.

Posted Oct 20, 2025 - 23:07 UTC

Update

We are continuing to work on a fix for this issue.

Posted Oct 20, 2025 - 17:05 UTC

Identified

Due to an ongoing AWS outage, our IMS user registration process is currently unable to send verification emails. As a result, new user registrations will not complete successfully until the issue is resolved. We appreciate your patience and will provide updates as they become available.

Posted Oct 20, 2025 - 17:03 UTC

This incident affected: Identity Management Systems (IMS) (Authentication / Login, User Management).