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Bentley Cloud Services Status

Welcome to Bentley Systems health dashboard. Here you can follow the operational status of our products as well as other key features and services.

Any issue or interruptions we encounter will be listed on this page.

iModel Viewing - Outage

Incident Report for Bentley Systems, Inc

Resolved

This incident has been resolved.

Posted May 27, 2025 - 15:45 UTC

Monitoring

A fix has been implemented and we are now monitoring the system for stability and customer experience.

We apologize for any inconvenience this may have caused and appreciate your patience and understanding.

Posted May 27, 2025 - 14:45 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted May 27, 2025 - 14:27 UTC

Investigating

Our team is currently investigating an issue with iModel Viewing. Some users may be having trouble using iModel Viewing in Design Review and Infrastructure Cloud or using certain features.
We are working diligently to identify the root cause of the problem and implement a solution. We will provide an update as we learn more.
In the meantime, we apologize for any inconvenience this may cause and appreciate your patience and understanding.

Posted May 27, 2025 - 14:16 UTC

This incident affected: iTwin Platform (iModels).