Our team is currently investigating an issue in the South East Asia region with degraded services. Some users may be having trouble logging in or using certain features. We are working diligently to identify the root cause of the problem and implement a solution. We will provide an update as we learn more.
Posted Dec 25, 2025 - 16:43 UTC
Update
We are continuing to investigate this issue.
Posted Dec 25, 2025 - 16:38 UTC
Investigating
Our team is currently investigating an issue with Buddi. Some users may be having trouble logging in or using certain features. We are working diligently to identify the root cause of the problem and implement a solution. We will provide an update as we learn more. In the meantime, we apologize for any inconvenience this may cause and appreciate your patience and understanding.
Posted Dec 25, 2025 - 15:37 UTC
This incident affected: Identity Management Systems (IMS) (Authentication / Login, User Management) and iTwin Services (Platform APIs).