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Bentley Cloud Services Status

Welcome to Bentley Systems health dashboard. Here you can follow the operational status of our products as well as other key features and services.

Any issue or interruptions we encounter will be listed on this page.

Intermittent IMS login issue for federated users

Incident Report for Bentley Systems, Inc

Resolved

Our team acted quickly to restore full functionality to IMS, and a fix has been implemented. All services should now be operating as expected. Thank you.

Posted Nov 03, 2025 - 15:22 UTC

Identified

The issue has been identified, and a fix is being implemented.

Posted Nov 03, 2025 - 14:57 UTC

Update

We are continuing to investigate this issue.

Posted Nov 03, 2025 - 14:47 UTC

Investigating

Our team is currently investigating an issue within IMS that is preventing federated users in the U.S. and Europe region from logging in.
We are working diligently to identify the root cause of the problem and implement a solution. We will provide an update as we learn more.
In the meantime, we apologize for any inconvenience this may cause and appreciate your patience and understanding.

Posted Nov 03, 2025 - 14:39 UTC

This incident affected: Identity Management Systems (IMS) (Authentication / Login).