We are pleased to inform you that the incident has been successfully resolved, and IMS is now fully operational.
Thank you for your patience and cooperation.
Posted Nov 16, 2024 - 17:50 UTC
Update
We are continuing to monitor for any further issues.
Posted Nov 16, 2024 - 17:34 UTC
Monitoring
Our team has been working quickly to restore full functionality to IMS and we have completed a planned signing certificate rotation that affected the federated sign-in workflow.
Sign-in issues should now be resolved. If problems persist, please sign out of CONNECTION Client and sign in again
We are now monitoring the system for stability and customer experience.
We apologize for any inconvenience this may have caused and appreciate your patience and understanding.
Posted Nov 16, 2024 - 15:55 UTC
This incident affected: Identity Management Systems (IMS) (Authentication / Login, User Management).
