This incident has been resolved, and Bentley IMS is operating normally.
Following further investigation, the issue was determined not to be related to IMS, which is functioning as expected. The root cause has been identified as BCSM User Management.
Thank you for your cooperation.
Posted Jun 15, 2026 - 01:33 UTC
Identified
The issue has been identified, and a fix is being implemented.
Posted Jun 14, 2026 - 23:32 UTC
Investigating
Our team have identified an issue with our Identity Management System (IMS) that may be impacting some of our European users. You may experience difficulties logging in. Our team is actively working to resolve this matter. If you encounter any login issues, please attempt to log in again. We will provide further updates as they become available. Thank you for your patience and understanding
Posted Jun 14, 2026 - 23:12 UTC
This incident affected: Identity Management Systems (IMS) (Authentication / Login, User Management).
