Please be advised that scheduled maintenance will be performed on the IMS system from May 2nd at 2:00 PM (Eastern Time) / 6:00 PM (GMT) to May 3rd at 11:00 AM (Eastern Time) / 3:00 PM (GMT). This maintenance will be conducted in a rolling window across different regions:
• South East Asia: Starting at 2:00 PM (Eastern Time) / 6:00 PM (GMT) on May 2nd • Europe: Starting at 5:00 PM (Eastern Time) / 9:00 PM (GMT) on May 2nd • United States: Starting at 9:00 AM (Eastern Time) / 1:00 PM (GMT) on May 3rd
Each region's maintenance is expected to take approximately 2 hours. Please note that this maintenance will not impact system availability.
If you experience any issues logging in during this time, please contact us through a support ticket.
Thank you for your understanding and cooperation.
Posted Apr 23, 2025 - 19:59 UTC
This scheduled maintenance affects: Identity Management Systems (IMS) (Authentication / Login, User Management).
