Bentley Cloud Services Status

Welcome to Bentley Systems health dashboard. Here you can follow the operational status of our products as well as other key features and services.

Any issue or interruptions we encounter will be listed on this page.

Support Portal

Incident Report for Bentley Systems, Inc

Resolved

This incident has been resolved and ServiceNow logins is now working normally.
Thank you for your cooperation.
Posted Dec 03, 2025 - 08:21 UTC

Update

We have identified an issue affecting ServiceNow logins. Some users may experience difficulties signing in.
Our team is actively investigating the root cause and working to implement a resolution. Updates will be provided as more information becomes available.
In the meantime, we apologize for any inconvenience and appreciate your patience and understanding.

Customers with urgent support requests with Bentley products can call Bentley Global Support at 1-800-BENTLEY (1-800-236-8539)
Posted Dec 03, 2025 - 07:18 UTC

Update

We have identified an issue affecting ServiceNow logins. Some users may experience difficulties signing in.
Our team is actively investigating the root cause and working to implement a resolution. Updates will be provided as more information becomes available.
In the meantime, we apologize for any inconvenience and appreciate your patience and understanding.

Customers with urgent support requests with Bentley products can call Bentley Global Support at 1-800-BENTLEY (1-800-236-8539)
Posted Dec 03, 2025 - 06:19 UTC

Identified

We have identified an issue affecting ServiceNow logins. Some users may experience difficulties signing in.
Our team is actively investigating the root cause and working to implement a resolution. Updates will be provided as more information becomes available.
In the meantime, we apologize for any inconvenience and appreciate your patience and understanding.

Customers with urgent support requests with Bentley products can call Bentley Global Support at 1-800-BENTLEY (1-800-236-8539)
Posted Dec 03, 2025 - 05:25 UTC

Investigating

Our team is currently investigating an issue with ServiceNow. Some users may be having trouble to log in.
We are working diligently to identify the root cause of the problem and implement a solution. We will provide an update as we learn more.
In the meantime, we apologize for any inconvenience this may cause and appreciate your patience and understanding.

Customers with urgent support requests with Bentley products can call Bentley Global Support at 1-800-BENTLEY (1-800-236-8539)
Posted Dec 03, 2025 - 02:52 UTC
This incident affected: Base Services (Support Portal).