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Bentley Cloud Services Status

Welcome to Bentley Systems health dashboard. Here you can follow the operational status of our products as well as other key features and services.

Any issue or interruptions we encounter will be listed on this page.

All Systems Operational

Uptime over the past 90 days. View historical uptime.
ALIM Operational
90 days ago
100.0 % uptime
Today
Session Service Operational
90 days ago
100.0 % uptime
Today
Base Services Operational
90 days ago
99.99 % uptime
Today
Bentley Communities Operational
90 days ago
100.0 % uptime
Today
Bentley.com Operational
90 days ago
100.0 % uptime
Today
CONNECT Center Operational
90 days ago
100.0 % uptime
Today
Education Operational
90 days ago
100.0 % uptime
Today
Learn Operational
90 days ago
100.0 % uptime
Today
Managed Services (Global Status) Operational
90 days ago
100.0 % uptime
Today
Phone System Operational
90 days ago
99.96 % uptime
Today
Product Documentation Operational
90 days ago
100.0 % uptime
Today
Software Downloads Operational
90 days ago
100.0 % uptime
Today
Support Portal Operational
90 days ago
100.0 % uptime
Today
URL Directory Service (BUDDI) Operational
90 days ago
100.0 % uptime
Today
Virtuosity Digital Storefront Operational
90 days ago
100.0 % uptime
Today
Identity Management Systems (IMS) Operational
90 days ago
99.96 % uptime
Today
Authentication / Login Operational
90 days ago
99.96 % uptime
Today
User Management Operational
90 days ago
99.96 % uptime
Today
iTwin Platform Operational
90 days ago
100.0 % uptime
Today
Access Control Operational
90 days ago
100.0 % uptime
Today
Carbon Calculation Operational
90 days ago
100.0 % uptime
Today
Changed Elements Operational
90 days ago
100.0 % uptime
Today
Clash Detection Operational
90 days ago
100.0 % uptime
Today
Export Operational
90 days ago
100.0 % uptime
Today
Forms Operational
90 days ago
100.0 % uptime
Today
iModels Operational
90 days ago
100.0 % uptime
Today
iModels OData Operational
90 days ago
100.0 % uptime
Today
Issues Operational
90 days ago
100.0 % uptime
Today
iTwins Operational
90 days ago
100.0 % uptime
Today
Library Operational
90 days ago
100.0 % uptime
Today
Mesh Export Operational
90 days ago
100.0 % uptime
Today
PnID to iTwin Operational
90 days ago
100.0 % uptime
Today
Projects Operational
90 days ago
100.0 % uptime
Today
Property Validation Operational
90 days ago
100.0 % uptime
Today
Reality Analysis Operational
90 days ago
100.0 % uptime
Today
Reality Conversion Operational
90 days ago
100.0 % uptime
Today
Reality Data Operational
90 days ago
100.0 % uptime
Today
Reality Management Operational
90 days ago
100.0 % uptime
Today
Reality Modeling Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Saved Views Operational
90 days ago
100.0 % uptime
Today
Sensor Data Operational
90 days ago
100.0 % uptime
Today
Storage Operational
90 days ago
100.0 % uptime
Today
Synchronization Operational
90 days ago
100.0 % uptime
Today
Transformations Operational
90 days ago
100.0 % uptime
Today
Users Operational
90 days ago
100.0 % uptime
Today
Visualization Operational
90 days ago
100.0 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
iTwin Products Operational
90 days ago
99.99 % uptime
Today
iTwin Experience Operational
90 days ago
99.94 % uptime
Today
iTwin IoT Operational
90 days ago
100.0 % uptime
Today
OpenCities Planner Operational
90 days ago
100.0 % uptime
Today
OpenFlows WaterSight Operational
90 days ago
100.0 % uptime
Today
OpenTower iQ Operational
90 days ago
100.0 % uptime
Today
OpenUtilities (Digital Twin Services) Operational
90 days ago
100.0 % uptime
Today
PlantSight Operational
90 days ago
100.0 % uptime
Today
Reality Data View Operational
90 days ago
100.0 % uptime
Today
iTwin Services Operational
90 days ago
100.0 % uptime
Today
Design Insights Operational
90 days ago
100.0 % uptime
Today
Design Validation Operational
90 days ago
100.0 % uptime
Today
GeoCoordination Service Operational
90 days ago
100.0 % uptime
Today
iModel Manager Operational
90 days ago
100.0 % uptime
Today
Network Topology Service Operational
90 days ago
100.0 % uptime
Today
Platform APIs Operational
90 days ago
100.0 % uptime
Today
Platform Developer Portal Operational
90 days ago
100.0 % uptime
Today
Reality Analysis Service Operational
90 days ago
100.0 % uptime
Today
Reality Conversion Service Operational
90 days ago
100.0 % uptime
Today
Reality Management Service Operational
90 days ago
100.0 % uptime
Today
Reality Modeling Service Operational
90 days ago
100.0 % uptime
Today
ProjectWise Services Operational
90 days ago
100.0 % uptime
Today
Components Center Operational
90 days ago
100.0 % uptime
Today
Deliverables Management Operational
90 days ago
100.0 % uptime
Today
Design Review Operational
90 days ago
100.0 % uptime
Today
Forms Operational
90 days ago
100.0 % uptime
Today
Issue Resolution Operational
90 days ago
100.0 % uptime
Today
Portfolio Insights Operational
90 days ago
100.0 % uptime
Today
Project Insights Operational
90 days ago
100.0 % uptime
Today
Project Share Operational
90 days ago
100.0 % uptime
Today
iTwin Synchronization Operational
90 days ago
100.0 % uptime
Today
ProjectWise 365 Operational
90 days ago
100.0 % uptime
Today
ProjectWise Design Integration Operational
90 days ago
100.0 % uptime
Today
ProjectWise Drive Operational
90 days ago
100.0 % uptime
Today
ProjectWise Web View Operational
90 days ago
100.0 % uptime
Today
Subscription Entitlement Services Operational
90 days ago
100.0 % uptime
Today
Alerting Service Operational
90 days ago
100.0 % uptime
Today
CONNECTION Client Operational
90 days ago
100.0 % uptime
Today
Entitlement Management Portal Operational
90 days ago
100.0 % uptime
Today
Policy Service Operational
90 days ago
100.0 % uptime
Today
Roles and Permissions Operational
90 days ago
100.0 % uptime
Today
Subscription Analytics Operational
90 days ago
100.0 % uptime
Today
Usage Logging Service Operational
90 days ago
100.0 % uptime
Today
SYNCHRO Operational
90 days ago
100.0 % uptime
Today
SYNCHRO 4D Operational
90 days ago
100.0 % uptime
Today
SYNCHRO Control Operational
90 days ago
100.0 % uptime
Today
SYNCHRO Cost Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 22, 2026
YII Bentley Website Accessibility Issue
Resolved - The incident has been resolved, and the website has returned to normal operation.
Jun 22, 12:56 UTC
Investigating - Our team is currently investigating an issue with YII.Bentley.com. Some users may be having trouble YII Website getting 404 error or using certain features.
We are working diligently to identify the root cause of the problem and implement a solution. We will provide an update as we learn more.
In the meantime, we apologize for any inconvenience this may cause and appreciate your patience and understanding.
Jun 22, 08:36 UTC
Jun 21, 2026

No incidents reported.

Jun 20, 2026
IMS Scheduled Maintenance for Software Upgrade
Completed - The planned PingFederate production upgrade was aborted due to complications encountered during deployment, specifically related to authentication failures and instability in the new environment.

The issue has been resolved and core services (including login) are now functioning normally.
The maintenance window has been officially canceled.
The team will regroup and reassess before attempting the upgrade again after further
investigation and hardening of the process.
Jun 20, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 20, 12:00 UTC
Scheduled - Dear Valued Bentley Users:

Please be advised that we will be making the many upgrades to IMS this year as part of our ongoing efforts to improve its reliability and user experience. The second phase of this upgrade is a software upgrade in production scheduled for June 20, 2026, at 8am EDT.

During the transition to new software on June 20, existing user sessions in web portals such as Bentley Infrastructure Cloud and other IMS-enabled applications will be lost, and users will be required to sign in again. Users on the latest version of the CONNECTION Client should not experience any issues. Additionally, processes that rely on refresh tokens are not expected to be impacted.

This software upgrade is part of a broader initiative to enhance Bentley IMS applications, with additional hardware and software improvements planned throughout the year. Rest assured, our teams are committed to managing this transition carefully and will inform you along the way with the goal of minimizing any disruption for users.

If you experience any issues following the June 20 deployment, please contact Bentley Support. Your patience and understanding are appreciated as we continue to improve our services.

Bentley Systems
May 29, 18:09 UTC
Bentley IMS Outage
Resolved - This incident has been resolved, and Bentley IMS is operating normally.
Thank you for your cooperation.
Jun 20, 12:56 UTC
Update - We are continuing to investigate this issue.
Jun 20, 12:48 UTC
Investigating - IMS is currently experiencing an outage. Customers are unable to sign in at this time.
Our team is actively working to resolve the issue. We will provide updates as the situation develops.
We apologize for the inconvenience and thank you for your patience.
Jun 20, 12:47 UTC
Jun 19, 2026

No incidents reported.

Jun 18, 2026

No incidents reported.

Jun 17, 2026
iTwin Experience - Login Issue
Resolved - This incident has been resolved and iTwin Experience is now working normally.
Thank you for your cooperation.
Jun 17, 07:58 UTC
Update - Our team is currently investigating an issue with iTwin Experience. Some users may be having trouble accessing the site or using certain features.

We are working diligently to identify the root cause of the problem and implement a solution. We will provide an update as we learn more.
In the meantime, we apologize for any inconvenience this may cause and appreciate your patience and understanding.
Jun 17, 07:41 UTC
Update - Our team is currently investigating an issue with iTwin Experience. Some users may be having trouble accessing the site or using certain features.

We are working diligently to identify the root cause of the problem and implement a solution. We will provide an update as we learn more.
In the meantime, we apologize for any inconvenience this may cause and appreciate your patience and understanding.
Jun 17, 06:12 UTC
Investigating - Our team is currently investigating an issue with iTwin Experience. Some users may be having trouble accessing the site or using certain features.

We are working diligently to identify the root cause of the problem and implement a solution. We will provide an update as we learn more.
In the meantime, we apologize for any inconvenience this may cause and appreciate your patience and understanding.
Jun 17, 03:44 UTC
Jun 16, 2026

No incidents reported.

Jun 15, 2026
Bentley IMS - Intermittent Login failures in Europe Region
Resolved - This incident has been resolved, and Bentley IMS is operating normally.

Following further investigation, the issue was determined not to be related to IMS, which is functioning as expected. The root cause has been identified as BCSM User Management.

Thank you for your cooperation.
Jun 15, 01:33 UTC
Identified - The issue has been identified, and a fix is being implemented.
Jun 14, 23:32 UTC
Investigating - Our team have identified an issue with our Identity Management System (IMS) that may be impacting some of our European users. You may experience difficulties logging in. Our team is actively working to resolve this matter. If you encounter any login issues, please attempt to log in again. We will provide further updates as they become available.
Thank you for your patience and understanding
Jun 14, 23:12 UTC
Jun 14, 2026
Jun 13, 2026

No incidents reported.

Jun 12, 2026

No incidents reported.

Jun 11, 2026
Issue with Phone Systems
Resolved - This incident has been resolved.
Jun 11, 17:36 UTC
Monitoring - The issue affecting our phone systems has been resolved, and services are now fully operational. We are continuing to closely monitor system performance to ensure stability.

We apologize for the disruption and appreciate your patience and understanding throughout this incident.
Jun 11, 17:30 UTC
Identified - We are currently experiencing issues with our phone systems that may impact your ability to reach Bentley support by phone.

Our teams are actively working to resolve the issue. In the meantime, we encourage customers to use the following alternative support channels:

• Submit a support request via the Bentley Support portal (https://bentleysystems.service-now.com/csp)
• Contact your account representative by email

We will continue to post updates here as our investigation progresses. We apologize for the disruption and thank you for your patience.
Jun 11, 15:24 UTC
Jun 10, 2026

No incidents reported.

Jun 9, 2026

No incidents reported.

Jun 8, 2026

No incidents reported.

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