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Bentley Cloud Services Status

Welcome to Bentley Systems health dashboard. Here you can follow the operational status of our products as well as other key features and services.

Any issue or interruptions we encounter will be listed on this page.

All Systems Operational

Uptime over the past 90 days. View historical uptime.
ALIM Operational
90 days ago
100.0 % uptime
Today
Session Service Operational
90 days ago
100.0 % uptime
Today
Base Services Operational
90 days ago
100.0 % uptime
Today
Bentley Communities Operational
90 days ago
100.0 % uptime
Today
Bentley.com Operational
90 days ago
100.0 % uptime
Today
CONNECT Center Operational
90 days ago
100.0 % uptime
Today
Learn Operational
90 days ago
100.0 % uptime
Today
Managed Services (Global Status) Operational
90 days ago
100.0 % uptime
Today
Phone System Operational
90 days ago
100.0 % uptime
Today
Product Documentation Operational
90 days ago
100.0 % uptime
Today
Software Downloads Operational
90 days ago
100.0 % uptime
Today
Support Portal Operational
90 days ago
100.0 % uptime
Today
URL Directory Service (BUDDI) Operational
90 days ago
100.0 % uptime
Today
Virtuosity Digital Storefront Operational
90 days ago
100.0 % uptime
Today
Identity Management Systems (IMS) Operational
90 days ago
99.9 % uptime
Today
Authentication / Login Operational
90 days ago
99.8 % uptime
Today
User Management Operational
90 days ago
100.0 % uptime
Today
iTwin Platform Operational
90 days ago
100.0 % uptime
Today
Access Control Operational
90 days ago
100.0 % uptime
Today
Carbon Calculation Operational
90 days ago
100.0 % uptime
Today
Changed Elements Operational
90 days ago
100.0 % uptime
Today
Clash Detection Operational
90 days ago
100.0 % uptime
Today
Export Operational
90 days ago
100.0 % uptime
Today
Forms Operational
90 days ago
100.0 % uptime
Today
iModels Operational
90 days ago
100.0 % uptime
Today
iModels OData Operational
90 days ago
100.0 % uptime
Today
Issues Operational
90 days ago
100.0 % uptime
Today
iTwins Operational
90 days ago
100.0 % uptime
Today
Library Operational
90 days ago
100.0 % uptime
Today
Mesh Export Operational
90 days ago
100.0 % uptime
Today
PnID to iTwin Operational
90 days ago
100.0 % uptime
Today
Projects Operational
90 days ago
100.0 % uptime
Today
Property Validation Operational
90 days ago
100.0 % uptime
Today
Reality Analysis Operational
90 days ago
100.0 % uptime
Today
Reality Conversion Operational
90 days ago
100.0 % uptime
Today
Reality Data Operational
90 days ago
100.0 % uptime
Today
Reality Management Operational
90 days ago
100.0 % uptime
Today
Reality Modeling Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Saved Views Operational
90 days ago
100.0 % uptime
Today
Sensor Data Operational
90 days ago
100.0 % uptime
Today
Storage Operational
90 days ago
100.0 % uptime
Today
Synchronization Operational
90 days ago
100.0 % uptime
Today
Transformations Operational
90 days ago
100.0 % uptime
Today
Users Operational
90 days ago
100.0 % uptime
Today
Visualization Operational
90 days ago
100.0 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
iTwin Products Operational
90 days ago
100.0 % uptime
Today
iTwin Experience Operational
90 days ago
100.0 % uptime
Today
iTwin IoT Operational
90 days ago
100.0 % uptime
Today
OpenCities Planner Operational
90 days ago
100.0 % uptime
Today
OpenFlows WaterSight Operational
90 days ago
100.0 % uptime
Today
OpenTower iQ Operational
90 days ago
100.0 % uptime
Today
OpenUtilities (Digital Twin Services) Operational
90 days ago
100.0 % uptime
Today
PlantSight Operational
90 days ago
100.0 % uptime
Today
Reality Data View Operational
90 days ago
100.0 % uptime
Today
iTwin Services Operational
90 days ago
100.0 % uptime
Today
Design Insights Operational
90 days ago
100.0 % uptime
Today
Design Validation Operational
90 days ago
100.0 % uptime
Today
GeoCoordination Service Operational
90 days ago
100.0 % uptime
Today
iModel Manager Operational
90 days ago
100.0 % uptime
Today
Network Topology Service Operational
90 days ago
100.0 % uptime
Today
Platform APIs Operational
90 days ago
100.0 % uptime
Today
Platform Developer Portal Operational
90 days ago
100.0 % uptime
Today
Reality Analysis Service Operational
90 days ago
100.0 % uptime
Today
Reality Conversion Service Operational
90 days ago
100.0 % uptime
Today
Reality Management Service Operational
90 days ago
100.0 % uptime
Today
Reality Modeling Service Operational
90 days ago
100.0 % uptime
Today
ProjectWise Services Operational
90 days ago
99.99 % uptime
Today
Components Center Operational
90 days ago
100.0 % uptime
Today
Deliverables Management Operational
90 days ago
100.0 % uptime
Today
Design Review Operational
90 days ago
100.0 % uptime
Today
Forms Operational
90 days ago
100.0 % uptime
Today
Issue Resolution Operational
90 days ago
100.0 % uptime
Today
Portfolio Insights Operational
90 days ago
100.0 % uptime
Today
Project Insights Operational
90 days ago
100.0 % uptime
Today
Project Share Operational
90 days ago
100.0 % uptime
Today
Project Synchronization Operational
90 days ago
100.0 % uptime
Today
ProjectWise 365 Operational
90 days ago
100.0 % uptime
Today
ProjectWise Design Integration Operational
90 days ago
99.98 % uptime
Today
ProjectWise Drive Operational
90 days ago
100.0 % uptime
Today
ProjectWise Web View Operational
90 days ago
100.0 % uptime
Today
Subscription Entitlement Services Operational
90 days ago
100.0 % uptime
Today
Alerting Service Operational
90 days ago
100.0 % uptime
Today
CONNECTION Client Operational
90 days ago
100.0 % uptime
Today
Entitlement Management Portal Operational
90 days ago
100.0 % uptime
Today
Policy Service Operational
90 days ago
100.0 % uptime
Today
Roles and Permissions Operational
90 days ago
100.0 % uptime
Today
Subscription Analytics Operational
90 days ago
100.0 % uptime
Today
Usage Logging Service Operational
90 days ago
100.0 % uptime
Today
SYNCHRO Operational
90 days ago
100.0 % uptime
Today
SYNCHRO 4D Operational
90 days ago
100.0 % uptime
Today
SYNCHRO Control Operational
90 days ago
100.0 % uptime
Today
SYNCHRO Cost Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 4, 2025

No incidents reported today.

Apr 3, 2025
IMS - Intermittent Login Authentication
Resolved - This incident has been resolved, and IMS is now working normally.
Thank you for your patience.
Apr 3, 16:57 UTC
Monitoring - We have identified the issue, and the fix has been implemented. We are closely monitoring the performance. Thanks for your patience.
Apr 3, 16:39 UTC
Update - We are continuing to actively work on the issue. We apologize for any inconvenience this may cause and appreciate your patience and understanding. Thank you.
Apr 3, 16:07 UTC
Update - We are continuing to investigate this issue.
Apr 3, 15:10 UTC
Update - We are continuing to actively work on the issue. We apologize for any inconvenience this may cause and appreciate your patience and understanding. Thank you.
Apr 3, 15:09 UTC
Update - We are continuing to actively work on the issue. We apologize for any inconvenience this may cause and appreciate your patience and understanding. Thank you.
Apr 3, 13:54 UTC
Update - We are continuing to investigate this issue.
Apr 3, 13:54 UTC
Update - We are continuing to investigate this issue.
Apr 3, 12:52 UTC
Investigating - Our team is currently investigating an issue with IMS in the US Region. Some users may be having trouble authenticating their login.
We are working diligently to identify the root cause of the problem and implement a solution. We will provide an update as we learn more.
In the meantime, we apologize for any inconvenience this may cause and appreciate your patience and understanding.
Apr 3, 12:52 UTC
Apr 2, 2025

No incidents reported.

Apr 1, 2025
Microsoft Azure- Performance Degradation for multiple Azure services in North Europe
Resolved - The Microsoft Team has identified and resolved the issue.
ProjectWise is now functioning normally.
Thank you for your cooperation.
Apr 1, 11:38 UTC
Investigating - The Microsoft Azure team is currently investigating an issue with ProjectWise. Some users may be having trouble to access Virtual Machines or using certain features.
Microsoft Team is working diligently to identify the root cause of the problem and implement a solution. We will provide an update as we learn more.
In the meantime, we apologize for any inconvenience this may cause and appreciate your patience and understanding.
Apr 1, 10:26 UTC
SES Licensing services platform upgrade
Completed - The scheduled maintenance has been completed.
Apr 1, 00:00 UTC
Scheduled - SES Licensing services will be undergoing an infrastructure update, which is expected to be completed by March 31, 2025. As part of this transition, there will be network-related changes that may impact your access to the services.

To ensure uninterrupted service, please verify that all required URLs are added to your network firewall whitelist as outlined in this Licensing, Cloud and Web Services - FAQ - CONNECTION Client - Communities link - https://bentleysystems.service-now.com/community?id=kb_article_view&sysparm_article=KB0018790#CC-domain-whitelist

If you experience any issues or need further assistance, please reach out to our support team.
Thank you for your cooperation.
Feb 25, 12:59 UTC
Mar 31, 2025

No incidents reported.

Mar 30, 2025
Service maintenance on OpenCities Planner
Completed - The scheduled maintenance has been completed.
Mar 30, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 30, 11:00 UTC
Scheduled - OpenCities Planner will be conducting Maintenance to the ingress Service, this is expected to be completed between 11:00-14:00 UTC March 30th, 2025. During this period, OpenCities planner may experience some disruption and become unavailable. We apologize for any inconvenience this may cause and appreciate your understanding as we work to improve the reliability and performance of our services. Thank you.
Mar 26, 10:07 UTC
Mar 29, 2025

No incidents reported.

Mar 28, 2025
Bentley Learn Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Mar 28, 08:00 UTC
Scheduled - Please be advised that we will be performing scheduled database migration maintenance on Bentley Learn (learning.bentley.com) during the following scheduled window.
During this time, bentley learn will not be available.

March 28th 04:00-08:00 UTC

We apologize for any inconvenience this may cause and appreciate your understanding as we work to improve the reliability and performance of our services. Thank you.
Mar 11, 16:05 UTC
Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

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