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Bentley Cloud Services Status

Welcome to Bentley Systems health dashboard. Here you can follow the operational status of our products as well as other key features and services.

Any issue or interruptions we encounter will be listed on this page.

All Systems Operational
Uptime over the past 90 days. View historical uptime.
ALIM Operational
90 days ago
100.0 % uptime
Today
Session Service Operational
90 days ago
100.0 % uptime
Today
Base Services Operational
90 days ago
99.97 % uptime
Today
Bentley Communities Operational
90 days ago
99.87 % uptime
Today
Bentley.com Operational
90 days ago
100.0 % uptime
Today
CONNECT Center Operational
90 days ago
100.0 % uptime
Today
Learn Operational
90 days ago
100.0 % uptime
Today
Managed Services (Global Status) Operational
90 days ago
100.0 % uptime
Today
Phone System Operational
90 days ago
100.0 % uptime
Today
Product Documentation Operational
90 days ago
100.0 % uptime
Today
Software Downloads Operational
90 days ago
100.0 % uptime
Today
Support Portal Operational
90 days ago
99.87 % uptime
Today
URL Directory Service (BUDDI) Operational
90 days ago
100.0 % uptime
Today
Virtuosity Digital Storefront Operational
90 days ago
100.0 % uptime
Today
Identity Management Systems (IMS) Operational
90 days ago
99.85 % uptime
Today
Authentication / Login Operational
90 days ago
99.78 % uptime
Today
User Management Operational
90 days ago
99.92 % uptime
Today
iTwin Platform Operational
90 days ago
99.99 % uptime
Today
Access Control Operational
90 days ago
100.0 % uptime
Today
Carbon Calculation Operational
90 days ago
100.0 % uptime
Today
Changed Elements Operational
90 days ago
100.0 % uptime
Today
Clash Detection Operational
90 days ago
100.0 % uptime
Today
Export Operational
90 days ago
100.0 % uptime
Today
Forms Operational
90 days ago
100.0 % uptime
Today
iModels Operational
90 days ago
100.0 % uptime
Today
iModels OData Operational
90 days ago
100.0 % uptime
Today
Issues Operational
90 days ago
100.0 % uptime
Today
iTwins Operational
90 days ago
100.0 % uptime
Today
Library Operational
90 days ago
100.0 % uptime
Today
Mesh Export Operational
90 days ago
100.0 % uptime
Today
PnID to iTwin Operational
90 days ago
100.0 % uptime
Today
Projects Operational
90 days ago
100.0 % uptime
Today
Property Validation Operational
90 days ago
100.0 % uptime
Today
Reality Analysis Operational
90 days ago
100.0 % uptime
Today
Reality Conversion Operational
90 days ago
100.0 % uptime
Today
Reality Data Operational
90 days ago
100.0 % uptime
Today
Reality Management Operational
90 days ago
100.0 % uptime
Today
Reality Modeling Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Saved Views Operational
90 days ago
100.0 % uptime
Today
Sensor Data Operational
90 days ago
100.0 % uptime
Today
Storage Operational
90 days ago
100.0 % uptime
Today
Synchronization Operational
90 days ago
100.0 % uptime
Today
Transformations Operational
90 days ago
100.0 % uptime
Today
Users Operational
90 days ago
100.0 % uptime
Today
Visualization Operational
90 days ago
99.8 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
iTwin Products Operational
90 days ago
99.97 % uptime
Today
iTwin Experience Operational
90 days ago
100.0 % uptime
Today
iTwin IoT Operational
90 days ago
100.0 % uptime
Today
OpenCities Planner Operational
90 days ago
100.0 % uptime
Today
OpenFlows WaterSight Operational
90 days ago
100.0 % uptime
Today
OpenTower iQ Operational
90 days ago
100.0 % uptime
Today
OpenUtilities (Digital Twin Services) Operational
90 days ago
100.0 % uptime
Today
PlantSight Operational
90 days ago
99.77 % uptime
Today
Reality Data View Operational
90 days ago
100.0 % uptime
Today
iTwin Services Operational
90 days ago
100.0 % uptime
Today
Design Insights Operational
90 days ago
100.0 % uptime
Today
Design Validation Operational
90 days ago
100.0 % uptime
Today
GeoCoordination Service Operational
90 days ago
100.0 % uptime
Today
iModel Manager Operational
90 days ago
100.0 % uptime
Today
Network Topology Service Operational
90 days ago
100.0 % uptime
Today
Platform APIs Operational
90 days ago
100.0 % uptime
Today
Platform Developer Portal Operational
90 days ago
100.0 % uptime
Today
Reality Analysis Service Operational
90 days ago
100.0 % uptime
Today
Reality Conversion Service Operational
90 days ago
100.0 % uptime
Today
Reality Management Service Operational
90 days ago
100.0 % uptime
Today
Reality Modeling Service Operational
90 days ago
100.0 % uptime
Today
ProjectWise Services Operational
90 days ago
99.88 % uptime
Today
Components Center Operational
90 days ago
99.88 % uptime
Today
Deliverables Management Operational
90 days ago
99.88 % uptime
Today
Design Review Operational
90 days ago
99.88 % uptime
Today
Forms Operational
90 days ago
99.88 % uptime
Today
Issue Resolution Operational
90 days ago
99.88 % uptime
Today
Portfolio Insights Operational
90 days ago
99.88 % uptime
Today
Project Insights Operational
90 days ago
99.88 % uptime
Today
Project Share Operational
90 days ago
99.88 % uptime
Today
Project Synchronization Operational
90 days ago
99.88 % uptime
Today
ProjectWise 365 Operational
90 days ago
99.88 % uptime
Today
ProjectWise Design Integration Operational
90 days ago
99.88 % uptime
Today
ProjectWise Drive Operational
90 days ago
99.9 % uptime
Today
ProjectWise Web View Operational
90 days ago
99.88 % uptime
Today
Subscription Entitlement Services Operational
90 days ago
100.0 % uptime
Today
Alerting Service Operational
90 days ago
100.0 % uptime
Today
CONNECTION Client Operational
90 days ago
100.0 % uptime
Today
Entitlement Management Portal Operational
90 days ago
100.0 % uptime
Today
Policy Service Operational
90 days ago
100.0 % uptime
Today
Roles and Permissions Operational
90 days ago
100.0 % uptime
Today
Subscription Analytics Operational
90 days ago
100.0 % uptime
Today
Usage Logging Service Operational
90 days ago
100.0 % uptime
Today
SYNCHRO Operational
90 days ago
100.0 % uptime
Today
SYNCHRO 4D Operational
90 days ago
100.0 % uptime
Today
SYNCHRO Control Operational
90 days ago
100.0 % uptime
Today
SYNCHRO Cost Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Nov 20, 2024

No incidents reported today.

Nov 19, 2024

No incidents reported.

Nov 18, 2024
ProjectWise - PWDI Login Authentication Error
Resolved - This incident has been resolved and ProjectWise is now working normally.
Thank you for your cooperation.
Nov 18, 18:20 UTC
Update - We are continuing to monitor for any further issues.
Nov 18, 17:21 UTC
Update - Our team has been working quickly to restore full functionality to ProjectWise Service and we have implemented a fix. We are now monitoring the system for stability and customer experience.

Sign-in issues should now be resolved. If problems persist, please sign out of CONNECTION Client and sign in again. We are now monitoring the system for stability and customer experience.

We apologize for any inconvenience this may have caused and appreciate your patience and understanding.
Nov 18, 17:05 UTC
Update - Our team has been working quickly to restore full functionality to ProjectWise Service and we have implemented a fix. We are now monitoring the system for stability and customer experience.

Sign-in issues should now be resolved. If problems persist, please sign out of CONNECTION Client and sign in again. We are now monitoring the system for stability and customer experience.

We apologize for any inconvenience this may have caused and appreciate your patience and understanding.
Nov 18, 14:35 UTC
Update - Our team has been working quickly to restore full functionality to ProjectWise Service and we have implemented a fix. We are now monitoring the system for stability and customer experience.

Sign-in issues should now be resolved. If problems persist, please sign out of CONNECTION Client and sign in again. We are now monitoring the system for stability and customer experience.

We apologize for any inconvenience this may have caused and appreciate your patience and understanding.
Nov 18, 14:32 UTC
Monitoring - Our team has been working quickly to restore full functionality to ProjectWise Service and we have implemented a fix. We are now monitoring the system for stability and customer experience.

Sign-in issues should now be resolved. If problems persist, please sign out of CONNECTION Client and sign in again. We are now monitoring the system for stability and customer experience.

We apologize for any inconvenience this may have caused and appreciate your patience and understanding.
Nov 18, 14:30 UTC
Update - Our team is currently investigating an issue with ProjectWise Service. Some users may have trouble logging in to ProjectWise.
We are working diligently to identify the root cause of the problem and implement a solution. We will provide an update as we learn more.
In the meantime, we apologize for any inconvenience this may cause and appreciate your patience and understanding.
Nov 18, 14:10 UTC
Update - We are continuing to work on a fix for this issue.
Nov 18, 13:54 UTC
Identified - Our team is currently investigating an issue with ProjectWise Service. Some users may have trouble logging in to ProjectWise.
We are working diligently to identify the root cause of the problem and implement a solution. We will provide an update as we learn more.
In the meantime, we apologize for any inconvenience this may cause and appreciate your patience and understanding.
Nov 18, 13:52 UTC
Investigating - Our team is currently investigating an issue with ProjectWise Service. Some users may have trouble logging in to ProjectWise.
We are working diligently to identify the root cause of the problem and implement a solution. We will provide an update as we learn more.
In the meantime, we apologize for any inconvenience this may cause and appreciate your patience and understanding.
Nov 18, 13:51 UTC
ProjectWise - PWDI Login Authentication Error
Resolved - This incident has been resolved.
Nov 18, 13:50 UTC
Update - We are continuing to investigate this issue.
Nov 18, 13:47 UTC
Update - Our team is currently investigating an issue with ProjectWise Service. Some users may have trouble logging in to ProjectWise.
We are working diligently to identify the root cause of the problem and implement a solution. We will provide an update as we learn more.
In the meantime, we apologize for any inconvenience this may cause and appreciate your patience and understanding.
Nov 18, 13:46 UTC
Update - Our team is currently investigating an issue with ProjectWise Service. Some users may have trouble logging in to ProjectWise.
We are working diligently to identify the root cause of the problem and implement a solution. We will provide an update as we learn more.
In the meantime, we apologize for any inconvenience this may cause and appreciate your patience and understanding.
Nov 18, 13:33 UTC
Investigating - Our team is currently investigating an issue with IMS Service. Some users may have trouble logging in to ProjectWise.
We are working diligently to identify the root cause of the problem and implement a solution. We will provide an update as we learn more.
In the meantime, we apologize for any inconvenience this may cause and appreciate your patience and understanding.
Nov 18, 12:00 UTC
Nov 17, 2024

No incidents reported.

Nov 16, 2024
IMS - Intermittent Sign-On Issues
Resolved - We are pleased to inform you that the incident has been successfully resolved, and IMS is now fully operational.

Thank you for your patience and cooperation.
Nov 16, 17:50 UTC
Update - We are continuing to monitor for any further issues.
Nov 16, 17:34 UTC
Monitoring - Our team has been working quickly to restore full functionality to IMS and we have completed a planned signing certificate rotation that affected the federated sign-in workflow.

Sign-in issues should now be resolved. If problems persist, please sign out of CONNECTION Client and sign in again

We are now monitoring the system for stability and customer experience.

We apologize for any inconvenience this may have caused and appreciate your patience and understanding.
Nov 16, 15:55 UTC
Nov 15, 2024
ProjectWise Services - Storage Errors
Resolved - This incident has been resolved.
Nov 15, 16:37 UTC
Identified - We are currently experiencing storage networking issues, which are causing some users to encounter an error in ProjectWise indicating that a file is in use by another user. A workaround has been identified, but there may be brief service interruptions as we work to resolve the issue fully.
Nov 15, 14:10 UTC
Nov 14, 2024

No incidents reported.

Nov 13, 2024
IMS - Intermittent Login Authentication
Resolved - This incident has been resolved and IMS is now working normally. Thank you for your cooperation.
Nov 13, 14:23 UTC
Update - We are continuing to investigate this issue.
Nov 13, 14:10 UTC
Update - We are continuing to investigate this issue.
Nov 13, 14:09 UTC
Investigating - Our team is currently investigating an issue with IMS in the APAC Region. Some users may be having trouble authenticating their login.
We are working diligently to identify the root cause of the problem and implement a solution. We will provide an update as we learn more.
In the meantime, we apologize for any inconvenience this may cause and appreciate your patience and understanding.
Nov 13, 14:09 UTC
Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.

Nov 6, 2024

No incidents reported.

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