Bentley Cloud Services Status

Welcome to Bentley Systems health dashboard. Here you can follow the operational status of our products as well as other key features and services.

Any issue or interruptions we encounter will be listed on this page.

All Systems Operational

ALIM Operational
90 days ago
100.0 % uptime
Today
Session Service Operational
90 days ago
100.0 % uptime
Today
Base Services Operational
90 days ago
99.99 % uptime
Today
Bentley Communities Operational
90 days ago
100.0 % uptime
Today
Bentley.com Operational
90 days ago
100.0 % uptime
Today
CONNECT Center Operational
90 days ago
100.0 % uptime
Today
Education Operational
90 days ago
99.95 % uptime
Today
Learn Operational
90 days ago
100.0 % uptime
Today
Managed Services (Global Status) Operational
90 days ago
100.0 % uptime
Today
Phone System Operational
90 days ago
100.0 % uptime
Today
Product Documentation Operational
90 days ago
100.0 % uptime
Today
Software Downloads Operational
90 days ago
100.0 % uptime
Today
Support Portal Operational
90 days ago
100.0 % uptime
Today
URL Directory Service (BUDDI) Operational
90 days ago
100.0 % uptime
Today
Virtuosity Digital Storefront Operational
90 days ago
100.0 % uptime
Today
Identity Management Systems (IMS) Operational
90 days ago
99.98 % uptime
Today
Authentication / Login Operational
90 days ago
99.98 % uptime
Today
User Management Operational
90 days ago
99.98 % uptime
Today
iTwin Platform Operational
90 days ago
100.0 % uptime
Today
Access Control Operational
90 days ago
100.0 % uptime
Today
Carbon Calculation Operational
90 days ago
100.0 % uptime
Today
Changed Elements Operational
90 days ago
100.0 % uptime
Today
Clash Detection Operational
90 days ago
100.0 % uptime
Today
Export Operational
90 days ago
100.0 % uptime
Today
Forms Operational
90 days ago
100.0 % uptime
Today
iModels Operational
90 days ago
100.0 % uptime
Today
iModels OData Operational
90 days ago
100.0 % uptime
Today
Issues Operational
90 days ago
100.0 % uptime
Today
iTwins Operational
90 days ago
100.0 % uptime
Today
Library Operational
90 days ago
100.0 % uptime
Today
Mesh Export Operational
90 days ago
100.0 % uptime
Today
PnID to iTwin Operational
90 days ago
100.0 % uptime
Today
Projects Operational
90 days ago
100.0 % uptime
Today
Property Validation Operational
90 days ago
100.0 % uptime
Today
Reality Analysis Operational
90 days ago
100.0 % uptime
Today
Reality Conversion Operational
90 days ago
100.0 % uptime
Today
Reality Data Operational
90 days ago
100.0 % uptime
Today
Reality Management Operational
90 days ago
100.0 % uptime
Today
Reality Modeling Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Saved Views Operational
90 days ago
100.0 % uptime
Today
Sensor Data Operational
90 days ago
100.0 % uptime
Today
Storage Operational
90 days ago
100.0 % uptime
Today
Synchronization Operational
90 days ago
100.0 % uptime
Today
Transformations Operational
90 days ago
100.0 % uptime
Today
Users Operational
90 days ago
100.0 % uptime
Today
Visualization Operational
90 days ago
100.0 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
iTwin Products Operational
90 days ago
100.0 % uptime
Today
iTwin Experience Operational
90 days ago
100.0 % uptime
Today
iTwin IoT Operational
90 days ago
100.0 % uptime
Today
OpenCities Planner Operational
90 days ago
100.0 % uptime
Today
OpenFlows WaterSight Operational
90 days ago
100.0 % uptime
Today
OpenTower iQ Operational
90 days ago
100.0 % uptime
Today
OpenUtilities (Digital Twin Services) Operational
90 days ago
100.0 % uptime
Today
PlantSight Operational
90 days ago
100.0 % uptime
Today
Reality Data View Operational
90 days ago
100.0 % uptime
Today
iTwin Services Operational
90 days ago
100.0 % uptime
Today
Design Insights Operational
90 days ago
100.0 % uptime
Today
Design Validation Operational
90 days ago
100.0 % uptime
Today
GeoCoordination Service Operational
90 days ago
100.0 % uptime
Today
iModel Manager Operational
90 days ago
100.0 % uptime
Today
Network Topology Service Operational
90 days ago
100.0 % uptime
Today
Platform APIs Operational
90 days ago
100.0 % uptime
Today
Platform Developer Portal Operational
90 days ago
100.0 % uptime
Today
Reality Analysis Service Operational
90 days ago
100.0 % uptime
Today
Reality Conversion Service Operational
90 days ago
100.0 % uptime
Today
Reality Management Service Operational
90 days ago
100.0 % uptime
Today
Reality Modeling Service Operational
90 days ago
100.0 % uptime
Today
ProjectWise Services Operational
90 days ago
100.0 % uptime
Today
Components Center Operational
90 days ago
100.0 % uptime
Today
Deliverables Management Operational
90 days ago
100.0 % uptime
Today
Design Review Operational
90 days ago
100.0 % uptime
Today
Forms Operational
90 days ago
100.0 % uptime
Today
Issue Resolution Operational
90 days ago
100.0 % uptime
Today
Portfolio Insights Operational
90 days ago
100.0 % uptime
Today
Project Insights Operational
90 days ago
100.0 % uptime
Today
Project Share Operational
90 days ago
100.0 % uptime
Today
iTwin Synchronization Operational
90 days ago
100.0 % uptime
Today
ProjectWise 365 Operational
90 days ago
100.0 % uptime
Today
ProjectWise Design Integration Operational
90 days ago
100.0 % uptime
Today
ProjectWise Drive Operational
90 days ago
100.0 % uptime
Today
ProjectWise Web View Operational
90 days ago
100.0 % uptime
Today
Subscription Entitlement Services Operational
90 days ago
100.0 % uptime
Today
Alerting Service Operational
90 days ago
100.0 % uptime
Today
CONNECTION Client Operational
90 days ago
100.0 % uptime
Today
Entitlement Management Portal Operational
90 days ago
100.0 % uptime
Today
Policy Service Operational
90 days ago
100.0 % uptime
Today
Roles and Permissions Operational
90 days ago
100.0 % uptime
Today
Subscription Analytics Operational
90 days ago
100.0 % uptime
Today
Usage Logging Service Operational
90 days ago
100.0 % uptime
Today
SYNCHRO Operational
90 days ago
100.0 % uptime
Today
SYNCHRO 4D Operational
90 days ago
100.0 % uptime
Today
SYNCHRO Control Operational
90 days ago
100.0 % uptime
Today
SYNCHRO Cost Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

IMS Scheduled Maintenance for Hardware Upgrade Apr 25, 2026 12:00-15:00 UTC

Dear Valued Bentley Users:

Please be advised that we will be making the first of many hardware upgrades to IMS as part of our ongoing efforts to improve its reliability and user experience. The first phase of this upgrade is a
hardware upgrade in production is scheduled for April 25, 2026, at 8am EDT.

During the transition to new hardware on April 25, existing user sessions in web portals such as Bentley Infrastructure Cloud and other IMS-enabled applications will be lost, and users will be required to sign in again. Users on the latest version of the CONNECTION Client should not experience any issues. Additionally, processes that rely on refresh tokens are not expected to be impacted.

This hardware upgrade is part of a broader initiative to enhance Bentley IMS applications, with additional hardware and software improvements planned throughout the year. Rest assured, our teams are committed to managing this transition carefully and will inform you along the way with the goal of minimizing any disruption for users.

If you experience any issues following the April 25 deployment, please contact Bentley Support. Your patience and understanding are appreciated as we continue to improve our services.

Bentley Systems

Posted on Apr 08, 2026 - 14:05 UTC
Apr 13, 2026

No incidents reported today.

Apr 12, 2026
Completed - The scheduled maintenance has been completed.
Apr 12, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 12, 13:00 UTC
Scheduled - Subscription Entitlement Services and Select Server will be unavailable for approximately 15 minutes to up to 1 hour on Sunday, April 12, starting at 9:00 AM EST.

During this time, we will be upgrading our Azure Front Door infrastructure, which is responsible for routing traffic to these services.

We apologize for any inconvenience this may cause and appreciate your patience.

Apr 10, 19:38 UTC
Apr 11, 2026

No incidents reported.

Apr 10, 2026

No incidents reported.

Apr 9, 2026

No incidents reported.

Apr 8, 2026

No incidents reported.

Apr 7, 2026

No incidents reported.

Apr 6, 2026

No incidents reported.

Apr 5, 2026

No incidents reported.

Apr 4, 2026
Resolved - This incident has been resolved and Subscription Analytics portal is now working normally.
We appreciate your patience and understanding.

Thank you for your cooperation.

Apr 4, 18:58 UTC
Update - We are continuing to monitor for any further issues.
Apr 4, 18:48 UTC
Update - A fix has been implemented, and we will spend additional time monitoring the results. Thank you.

We apologize for any inconvenience this may have caused and appreciate your patience and understanding.

Apr 4, 18:46 UTC
Monitoring - A fix has been implemented, and we will spend additional time monitoring the results. Thank you.
Apr 2, 17:04 UTC
Identified - There is a temporary issue with the application usage reporting in Subscription Analytics portal (reporting.bentley.com). Our engineering team is working with high priority to fix the underlying cause and restore the timely delivery of usage data. In the meantime, please be aware that the current reports may not reflect your most recent application usage. We will provide another update as soon as the issue is resolved. We appreciate your patience and understanding.
Apr 2, 15:12 UTC
Apr 3, 2026

No incidents reported.

Apr 2, 2026
Apr 1, 2026

No incidents reported.

Mar 31, 2026

No incidents reported.

Mar 30, 2026

No incidents reported.