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Bentley Cloud Services Status

Welcome to Bentley Systems health dashboard. Here you can follow the operational status of our products as well as other key features and services.

Any issue or interruptions we encounter will be listed on this page.

All Systems Operational

Uptime over the past 90 days. View historical uptime.
ALIM Operational
90 days ago
100.0 % uptime
Today
Session Service Operational
90 days ago
100.0 % uptime
Today
Base Services Operational
90 days ago
99.99 % uptime
Today
Bentley Communities Operational
90 days ago
100.0 % uptime
Today
Bentley.com Operational
90 days ago
99.98 % uptime
Today
CONNECT Center Operational
90 days ago
100.0 % uptime
Today
Education Operational
90 days ago
100.0 % uptime
Today
Learn Operational
90 days ago
100.0 % uptime
Today
Managed Services (Global Status) Operational
90 days ago
100.0 % uptime
Today
Phone System Operational
90 days ago
100.0 % uptime
Today
Product Documentation Operational
90 days ago
100.0 % uptime
Today
Software Downloads Operational
90 days ago
100.0 % uptime
Today
Support Portal Operational
90 days ago
100.0 % uptime
Today
URL Directory Service (BUDDI) Operational
90 days ago
100.0 % uptime
Today
Virtuosity Digital Storefront Operational
90 days ago
100.0 % uptime
Today
Identity Management Systems (IMS) Operational
90 days ago
99.98 % uptime
Today
Authentication / Login Operational
90 days ago
99.98 % uptime
Today
User Management Operational
90 days ago
99.99 % uptime
Today
iTwin Platform Operational
90 days ago
100.0 % uptime
Today
Access Control Operational
90 days ago
100.0 % uptime
Today
Carbon Calculation Operational
90 days ago
100.0 % uptime
Today
Changed Elements Operational
90 days ago
100.0 % uptime
Today
Clash Detection Operational
90 days ago
100.0 % uptime
Today
Export Operational
90 days ago
100.0 % uptime
Today
Forms Operational
90 days ago
100.0 % uptime
Today
iModels Operational
90 days ago
100.0 % uptime
Today
iModels OData Operational
90 days ago
100.0 % uptime
Today
Issues Operational
90 days ago
100.0 % uptime
Today
iTwins Operational
90 days ago
100.0 % uptime
Today
Library Operational
90 days ago
100.0 % uptime
Today
Mesh Export Operational
90 days ago
100.0 % uptime
Today
PnID to iTwin Operational
90 days ago
100.0 % uptime
Today
Projects Operational
90 days ago
100.0 % uptime
Today
Property Validation Operational
90 days ago
100.0 % uptime
Today
Reality Analysis Operational
90 days ago
100.0 % uptime
Today
Reality Conversion Operational
90 days ago
100.0 % uptime
Today
Reality Data Operational
90 days ago
100.0 % uptime
Today
Reality Management Operational
90 days ago
100.0 % uptime
Today
Reality Modeling Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Saved Views Operational
90 days ago
100.0 % uptime
Today
Sensor Data Operational
90 days ago
100.0 % uptime
Today
Storage Operational
90 days ago
100.0 % uptime
Today
Synchronization Operational
90 days ago
100.0 % uptime
Today
Transformations Operational
90 days ago
100.0 % uptime
Today
Users Operational
90 days ago
100.0 % uptime
Today
Visualization Operational
90 days ago
100.0 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
iTwin Products Operational
90 days ago
99.99 % uptime
Today
iTwin Experience Operational
90 days ago
100.0 % uptime
Today
iTwin IoT Operational
90 days ago
100.0 % uptime
Today
OpenCities Planner Operational
90 days ago
100.0 % uptime
Today
OpenFlows WaterSight Operational
90 days ago
100.0 % uptime
Today
OpenTower iQ Operational
90 days ago
100.0 % uptime
Today
OpenUtilities (Digital Twin Services) Operational
90 days ago
100.0 % uptime
Today
PlantSight Operational
90 days ago
99.93 % uptime
Today
Reality Data View Operational
90 days ago
100.0 % uptime
Today
iTwin Services Operational
90 days ago
100.0 % uptime
Today
Design Insights Operational
90 days ago
100.0 % uptime
Today
Design Validation Operational
90 days ago
100.0 % uptime
Today
GeoCoordination Service Operational
90 days ago
100.0 % uptime
Today
iModel Manager Operational
90 days ago
100.0 % uptime
Today
Network Topology Service Operational
90 days ago
100.0 % uptime
Today
Platform APIs Operational
90 days ago
100.0 % uptime
Today
Platform Developer Portal Operational
90 days ago
100.0 % uptime
Today
Reality Analysis Service Operational
90 days ago
100.0 % uptime
Today
Reality Conversion Service Operational
90 days ago
100.0 % uptime
Today
Reality Management Service Operational
90 days ago
100.0 % uptime
Today
Reality Modeling Service Operational
90 days ago
100.0 % uptime
Today
ProjectWise Services Operational
90 days ago
99.99 % uptime
Today
Components Center Operational
90 days ago
100.0 % uptime
Today
Deliverables Management Operational
90 days ago
100.0 % uptime
Today
Design Review Operational
90 days ago
100.0 % uptime
Today
Forms Operational
90 days ago
100.0 % uptime
Today
Issue Resolution Operational
90 days ago
100.0 % uptime
Today
Portfolio Insights Operational
90 days ago
100.0 % uptime
Today
Project Insights Operational
90 days ago
100.0 % uptime
Today
Project Share Operational
90 days ago
100.0 % uptime
Today
Project Synchronization Operational
90 days ago
100.0 % uptime
Today
ProjectWise 365 Operational
90 days ago
100.0 % uptime
Today
ProjectWise Design Integration Operational
90 days ago
99.93 % uptime
Today
ProjectWise Drive Operational
90 days ago
100.0 % uptime
Today
ProjectWise Web View Operational
90 days ago
100.0 % uptime
Today
Subscription Entitlement Services Operational
90 days ago
100.0 % uptime
Today
Alerting Service Operational
90 days ago
100.0 % uptime
Today
CONNECTION Client Operational
90 days ago
100.0 % uptime
Today
Entitlement Management Portal Operational
90 days ago
100.0 % uptime
Today
Policy Service Operational
90 days ago
100.0 % uptime
Today
Roles and Permissions Operational
90 days ago
100.0 % uptime
Today
Subscription Analytics Operational
90 days ago
100.0 % uptime
Today
Usage Logging Service Operational
90 days ago
100.0 % uptime
Today
SYNCHRO Operational
90 days ago
100.0 % uptime
Today
SYNCHRO 4D Operational
90 days ago
100.0 % uptime
Today
SYNCHRO Control Operational
90 days ago
100.0 % uptime
Today
SYNCHRO Cost Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 30, 2025

No incidents reported today.

Oct 29, 2025
Microsoft Azure outage: Impacting bentley services
Resolved - Following an extended monitoring period, all services are now operating as expected. Thank you.
Oct 29, 23:24 UTC
Monitoring - A fix has been implemented, and our services are gradually recovering. We’ll continue to monitor the situation closely.
Oct 29, 19:30 UTC
Update - We’re actively working with Microsoft to fix this issue and will share updates as soon as they’re available. Thanks for your patience.
Oct 29, 18:32 UTC
Identified - We are currently experiencing issues with the following services:

Licensing services

Products and services that use micro front-ends

PlantSight Website

Accessing a project via infrastructurecloud.bentley.com

Seequent Evo Suite

This is due to an ongoing Azure Front Door outage. Microsoft Azure is actively working to resolve the issue within their network infrastructure. We will provide updates as soon as more information becomes available.
Oct 29, 17:34 UTC
IMS login issue for federated users
Resolved - Our team acted quickly to restore full functionality to IMS, and a fix has been implemented. All services should now be operating as expected. Thank you.
Oct 29, 17:08 UTC
Update - We are continuing to investigate this issue.
Oct 29, 16:30 UTC
Investigating - Our team is currently investigating an issue within IMS that is preventing users with a federation from logging in.
We are working diligently to identify the root cause of the problem and implement a solution. We will provide an update as we learn more.
In the meantime, we apologize for any inconvenience this may cause and appreciate your patience and understanding.
Oct 29, 16:13 UTC
Intermittent accessing issue on iModels in PlantSight: US East Region
Resolved - We’ve been monitoring for an extended period and haven’t observed any issues. We’ll go ahead and resolve the case now. Thank you.
Oct 29, 10:52 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 28, 23:39 UTC
Identified - The issue has been identified, and our team is actively working to implement a fix soon to resolve it.
Oct 28, 22:16 UTC
Investigating - Our team is currently investigating an issue accessing projects on iModels in PlantSight.
Some users may be having trouble using certain features.
In the meantime, we apologize for any inconvenience this may cause and appreciate your patience and understanding.
Oct 28, 21:28 UTC
Oct 28, 2025
Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025
Scheduled Maintenance for Webapp certs objects.
Completed - The scheduled maintenance has been completed.
Oct 25, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 24, 16:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Oct 24, 15:26 UTC
Update - We will be undergoing scheduled maintenance during this time.
Oct 24, 15:16 UTC
Update - We will be undergoing scheduled maintenance during this time.
Oct 24, 14:19 UTC
Scheduled - Bentley will be doing certificate maintenance on across a large number of web sites starting Friday, October 24 at 16:00 UTC and expect to be done the work by Saturday, October 25 at 16:00 UTC. Users may see certificate errors accessing sites during this time. Each site should only be impacted for a short time but it will take time to roll across all site.

During this time, the following services may be intermittently unavailable.

Friday 1600 UTC
'BCSM Production',
'BentleyConnect Production CIN',
'BentleyConnect Production JPE',
'BentleyConnect Production SEA',
'BentleyConnect Production AU',

Friday 19:00 UTC
'BentleyConnect Production SAN',
'BentleyConnect Production WEU',
'BentleyConnect Production UKS',
'BentleyConnect Production NEU',

Saturday 06:00 UTC
'Connection Center Production EUS',
'BentleyConnect Production',
'IMS Production',
'BentleyConnect Production CAC',
'The One Production'


We apologize for any inconvenience this may cause and appreciate your patience as we work to improve our system.


Thank you for your understanding.
Oct 24, 13:57 UTC
Oct 24, 2025
Oct 23, 2025

No incidents reported.

Oct 22, 2025

No incidents reported.

Oct 21, 2025

No incidents reported.

Oct 20, 2025
IMS User Registration Impacted by AWS Outage
Resolved - This incident has been resolved.
Oct 20, 23:07 UTC
Update - We are continuing to work on a fix for this issue.
Oct 20, 17:05 UTC
Identified - Due to an ongoing AWS outage, our IMS user registration process is currently unable to send verification emails. As a result, new user registrations will not complete successfully until the issue is resolved. We appreciate your patience and will provide updates as they become available.
Oct 20, 17:03 UTC
AWS Outage Impacting Bentley Services
Resolved - This incident has been resolved.
Oct 20, 10:54 UTC
Update - We are continuing to monitor for any further issues.
Oct 20, 10:45 UTC
Update - We are continuing to monitor for any further issues.
Oct 20, 10:39 UTC
Monitoring - AWS reported increased error rates and latencies for multiple AWS services in the US East region earlier today. They have applied mitigations and are seeing significant signs of recovery. We are also seeing improvement in the recovery of Bentley services. We will continue to closely monitor the situation. Thank you for your patience.
Oct 20, 10:17 UTC
Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.

Oct 17, 2025

No incidents reported.

Oct 16, 2025

No incidents reported.

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