{
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  "incidents": [{"name":"Maintenance of IMS Signing Certificate on November 21, 2026","status":"scheduled","created_at":"2026-11-09T11:24:47.510Z","updated_at":"2026-11-09T11:24:47.685Z","monitoring_at":null,"resolved_at":null,"impact":"maintenance","shortlink":"https://stspg.io/7hly67ydlssj","scheduled_for":"2026-11-21T15:00:00.000Z","scheduled_until":"2026-11-21T17:00:00.000Z","scheduled_remind_prior":true,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-11-09T11:24:47.494Z","reminder_intervals":null,"id":"ywjms8rkt20k","page_id":"n329vvnsz6n7","incident_updates":[{"status":"scheduled","body":"On Saturday, November 21st at 10 AM EST (15:00 UTC), Bentley's Identity Management System (IMS) will perform its annual rotation of our signing certificate. \n\nMaintenance Details:\n•\tDate: Saturday, November 21\n•\tTime: 10:00 AM to 12:00 PM EST (15:00 to 17:00 UTC)\n\nThis certificate ensures the integrity of our authentication services. As a result of this rotation, some users may be prompted to sign in again the next time they access their applications. No other action is required.  \n\nIf any issues persist beyond a single reauthentication, please contact support for further assistance - https://www.bentley.com/support/contact-numbers/\n\nWe apologize for any inconvenience this may cause and appreciate your understanding as we work to improve the reliability and performance of our services.\n\nThank you.","created_at":"2026-11-09T11:24:47.672Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-09T11:24:47.672Z","display_at":"2026-11-09T11:24:47.672Z","deliver_notifications":true,"tweet_id":null,"id":"574rkz8ps20c","incident_id":"ywjms8rkt20k","custom_tweet":null,"affected_components":[{"code":"djd5xsvsqyt9","name":"Identity Management Systems (IMS) - Authentication / Login","old_status":"operational","new_status":"operational"},{"code":"hcndhrtzhy9r","name":"Identity Management Systems (IMS) - User Management","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Authentication / Login","created_at":"2023-02-22T12:41:50.066Z","updated_at":"2026-10-06T18:15:35.219Z","position":1,"description":null,"showcase":true,"start_date":"2023-02-22T00:00:00.000Z","id":"djd5xsvsqyt9","page_id":"n329vvnsz6n7","group_id":"8krgckpxzfy2"},{"status":"operational","name":"User Management","created_at":"2023-02-22T12:42:09.529Z","updated_at":"2026-08-10T14:56:30.840Z","position":2,"description":null,"showcase":true,"start_date":"2023-02-22T00:00:00.000Z","id":"hcndhrtzhy9r","page_id":"n329vvnsz6n7","group_id":"8krgckpxzfy2"}]},{"name":"Microsoft 365 outage – possible delays to email from Bentley","status":"monitoring","created_at":"2026-11-12T19:19:06.290Z","updated_at":"2026-11-12T20:53:40.149Z","monitoring_at":"2026-11-12T19:19:06.350Z","resolved_at":null,"impact":"none","shortlink":"https://stspg.io/vty0pfltcndr","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-11-12T19:19:06.282Z","reminder_intervals":null,"id":"td750fdh1ql2","page_id":"n329vvnsz6n7","incident_updates":[{"status":"monitoring","body":"Microsoft is actively working to resolve the issue. We will share updates as soon as new information becomes available. Thank you for your patience and understanding.","created_at":"2026-11-12T20:53:40.146Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-12T20:53:40.146Z","display_at":"2026-11-12T20:53:40.146Z","deliver_notifications":false,"tweet_id":null,"id":"bvn9s3y1lcmd","incident_id":"td750fdh1ql2","custom_tweet":null,"affected_components":null},{"status":"monitoring","body":"We are aware of an ongoing Microsoft 365 outage affecting Exchange Online email services. Microsoft first reported the issue in the Americas and has since confirmed it may affect connectivity in any region (Microsoft incident EX1550543 / MO1550821).\n \nWe have not identified any impact to Bentley applications or cloud services at this time. However, emails sent from Bentley, including support case updates, notifications, invitations and account emails, may be delayed while Microsoft works to restore service. Emails sent to Bentley may also be delayed.\n \nIf you need urgent assistance, please open a case through the Support portal or call 1-800-Bentley (1-800-236-8539). Outside of US (+1-610-458-5000)\n \nWe are monitoring the situation closely and will post an update within the next 60 minutes, or sooner if anything changes. Microsoft's latest status is available at status.cloud.microsoft.","created_at":"2026-11-12T19:19:06.350Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-12T19:19:06.350Z","display_at":"2026-11-12T19:19:06.350Z","deliver_notifications":false,"tweet_id":null,"id":"bznfzmqwxc3v","incident_id":"td750fdh1ql2","custom_tweet":null,"affected_components":null}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[]},{"name":"Microsoft Azure – Brazil South - Virtual Machine Connectivity","status":"resolved","created_at":"2026-11-05T13:26:22.782Z","updated_at":"2026-11-05T14:37:16.808Z","monitoring_at":"2026-11-05T13:39:51.755Z","resolved_at":"2026-11-05T14:37:16.783Z","impact":"minor","shortlink":"https://stspg.io/5bbvv8qzn8p0","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-11-05T13:26:22.770Z","reminder_intervals":"[]","id":"kv0j37z1xw9k","page_id":"n329vvnsz6n7","incident_updates":[{"status":"resolved","body":"The connectivity issue affecting Virtual Machines in the Microsoft Azure Brazil South region has been fully resolved. Service performance has returned to normal, and the environment is operating as expected.\n\nWe apologize for any inconvenience this incident may have caused and appreciate your patience and understanding.","created_at":"2026-11-05T14:37:16.783Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-05T14:37:16.783Z","display_at":"2026-11-05T14:37:16.783Z","deliver_notifications":true,"tweet_id":null,"id":"mlmy3nv09ljk","incident_id":"kv0j37z1xw9k","custom_tweet":null,"affected_components":[{"code":"qm3j6986dzch","name":"Microsoft Azure","old_status":"degraded_performance","new_status":"operational"}]},{"status":"monitoring","body":"We are seeing continued improvement in service performance. Microsoft continues to work on the issue, and we are actively monitoring the environment to ensure stability and a consistent customer experience.\n\nWe appreciate your continued patience and understanding.","created_at":"2026-11-05T13:39:51.755Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-05T13:39:51.755Z","display_at":"2026-11-05T13:39:51.755Z","deliver_notifications":true,"tweet_id":null,"id":"13zlsp8ft86g","incident_id":"kv0j37z1xw9k","custom_tweet":null,"affected_components":[{"code":"qm3j6986dzch","name":"Microsoft Azure","old_status":"degraded_performance","new_status":"degraded_performance"}]},{"status":"investigating","body":"Microsoft is continuing to investigate and work to resolve the connectivity issues affecting Virtual Machines in the Brazil South region. Their teams are actively working to restore full functionality as quickly as possible.\n\nWe continue to monitor the situation and will provide additional updates as more information becomes available.\n\nWe apologize for any inconvenience this may cause and appreciate your patience and understanding.","created_at":"2026-11-05T13:26:22.891Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-05T13:26:22.891Z","display_at":"2026-11-05T13:26:22.891Z","deliver_notifications":true,"tweet_id":null,"id":"qz9t4ymj4ztr","incident_id":"kv0j37z1xw9k","custom_tweet":null,"affected_components":[{"code":"qm3j6986dzch","name":"Microsoft Azure","old_status":"operational","new_status":"degraded_performance"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Microsoft Azure","created_at":"2026-11-05T13:22:05.027Z","updated_at":"2026-11-05T14:37:16.735Z","position":10,"description":null,"showcase":true,"start_date":"2026-11-05T00:00:00.000Z","id":"qm3j6986dzch","page_id":"n329vvnsz6n7","group_id":null}]},{"name":"Planned Maintenance – Bentley.com Websites","status":"completed","created_at":"2026-11-04T13:43:29.114Z","updated_at":"2026-11-05T03:00:09.040Z","monitoring_at":null,"resolved_at":"2026-11-05T03:00:08.447Z","impact":"maintenance","shortlink":"https://stspg.io/kvzscsfg5wcl","scheduled_for":"2026-11-05T01:00:00.000Z","scheduled_until":"2026-11-05T03:00:00.000Z","scheduled_remind_prior":true,"scheduled_reminded_at":"2026-11-05T00:00:29.917Z","impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-11-04T13:43:29.102Z","reminder_intervals":null,"id":"2xz3kjrps85n","page_id":"n329vvnsz6n7","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2026-11-05T03:00:08.447Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-05T03:00:08.447Z","display_at":"2026-11-05T03:00:08.447Z","deliver_notifications":true,"tweet_id":null,"id":"qpdcjwszzpbf","incident_id":"2xz3kjrps85n","custom_tweet":null,"affected_components":[{"code":"0vwtg3w7mm6y","name":"Base Services - Bentley.com","old_status":"under_maintenance","new_status":"operational"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-11-05T01:00:07.649Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-05T01:00:07.649Z","display_at":"2026-11-05T01:00:07.649Z","deliver_notifications":true,"tweet_id":null,"id":"r96924c8y9w4","incident_id":"2xz3kjrps85n","custom_tweet":null,"affected_components":[{"code":"0vwtg3w7mm6y","name":"Base Services - Bentley.com","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"Maintenance will begin as scheduled in 60 minutes.","created_at":"2026-11-05T00:00:29.464Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-05T00:00:29.464Z","display_at":"2026-11-05T00:00:29.464Z","deliver_notifications":true,"tweet_id":null,"id":"18v0349y1r0n","incident_id":"2xz3kjrps85n","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"Dear Valued Bentley Users,\n\nPlease be advised that Bentley Systems will be performing planned maintenance on Bentley.com websites from 8PM to 10PM ET on November 4, 2026.\n\nWhile we do not anticipate any service disruptions, there may be brief periods during the maintenance window when these websites are temporarily unavailable.\n\nWe apologize for any inconvenience this may cause and appreciate your patience and understanding as we complete this important maintenance activity.\n\nThank you for your continued support.\n\nBentley Systems","created_at":"2026-11-04T13:43:29.211Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-04T13:43:29.211Z","display_at":"2026-11-04T13:43:29.211Z","deliver_notifications":true,"tweet_id":null,"id":"bq3m7338599p","incident_id":"2xz3kjrps85n","custom_tweet":null,"affected_components":[{"code":"0vwtg3w7mm6y","name":"Base Services - Bentley.com","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Bentley.com","created_at":"2023-02-22T12:39:22.274Z","updated_at":"2026-11-05T03:00:07.649Z","position":2,"description":null,"showcase":true,"start_date":"2023-02-22T00:00:00.000Z","id":"0vwtg3w7mm6y","page_id":"n329vvnsz6n7","group_id":"gfgw1v84p9xc"}]},{"name":"Planned Maintenance – Forms Services","status":"completed","created_at":"2026-10-29T00:19:02.784Z","updated_at":"2026-10-31T23:00:07.693Z","monitoring_at":null,"resolved_at":"2026-10-31T23:00:07.564Z","impact":"maintenance","shortlink":"https://stspg.io/kwgfv0frtfdf","scheduled_for":"2026-10-29T20:00:00.000Z","scheduled_until":"2026-10-31T23:00:00.000Z","scheduled_remind_prior":true,"scheduled_reminded_at":"2026-10-29T19:00:49.315Z","impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-10-29T00:19:02.772Z","reminder_intervals":null,"id":"fw9ss5mc8vjp","page_id":"n329vvnsz6n7","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2026-10-31T23:00:07.564Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-31T23:00:07.564Z","display_at":"2026-10-31T23:00:07.564Z","deliver_notifications":true,"tweet_id":null,"id":"2hdrpgx5sdy1","incident_id":"fw9ss5mc8vjp","custom_tweet":null,"affected_components":[{"code":"wn177gg9b90g","name":"ProjectWise Services - Forms","old_status":"under_maintenance","new_status":"operational"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-10-29T20:00:08.652Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-29T20:00:08.652Z","display_at":"2026-10-29T20:00:08.652Z","deliver_notifications":true,"tweet_id":null,"id":"lpfww19c9jkn","incident_id":"fw9ss5mc8vjp","custom_tweet":null,"affected_components":[{"code":"wn177gg9b90g","name":"ProjectWise Services - Forms","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"Maintenance will begin as scheduled in 60 minutes.","created_at":"2026-10-29T19:00:48.861Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-29T19:00:48.861Z","display_at":"2026-10-29T19:00:48.861Z","deliver_notifications":true,"tweet_id":null,"id":"59r029c2w1vq","incident_id":"fw9ss5mc8vjp","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"Dear Valued Bentley Users,\n\nBentley Systems will be performing planned maintenance on Forms Services.\n\nDuring the maintenance window, users may experience temporary interruptions or reduced availability of Forms functionality. Normal service is expected to resume once maintenance is completed across all regions.\n\nWe apologize for any inconvenience and appreciate your patience and understanding.\n\nThank you for your continued support.\n\nBentley Systems","created_at":"2026-10-29T00:19:02.883Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-29T00:19:02.883Z","display_at":"2026-10-29T00:19:02.883Z","deliver_notifications":true,"tweet_id":null,"id":"7jqyrg56g5tt","incident_id":"fw9ss5mc8vjp","custom_tweet":null,"affected_components":[{"code":"wn177gg9b90g","name":"ProjectWise Services - Forms","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Forms","created_at":"2023-02-22T18:33:17.704Z","updated_at":"2026-10-31T23:00:07.411Z","position":4,"description":null,"showcase":true,"start_date":"2023-02-22T00:00:00.000Z","id":"wn177gg9b90g","page_id":"n329vvnsz6n7","group_id":"6wyg738qmgym"}]},{"name":"Planned Maintenance – Bentley.com Websites","status":"completed","created_at":"2026-10-24T00:14:32.404Z","updated_at":"2026-10-27T02:00:07.948Z","monitoring_at":null,"resolved_at":"2026-10-27T02:00:07.771Z","impact":"maintenance","shortlink":"https://stspg.io/6lhmp4n3d6fx","scheduled_for":"2026-10-27T00:00:00.000Z","scheduled_until":"2026-10-27T02:00:00.000Z","scheduled_remind_prior":true,"scheduled_reminded_at":"2026-10-26T23:00:14.018Z","impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-10-24T00:14:32.393Z","reminder_intervals":null,"id":"l669prhmxszn","page_id":"n329vvnsz6n7","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2026-10-27T02:00:07.771Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-27T02:00:07.771Z","display_at":"2026-10-27T02:00:07.771Z","deliver_notifications":true,"tweet_id":null,"id":"6fc7j06cqm5c","incident_id":"l669prhmxszn","custom_tweet":null,"affected_components":[{"code":"0vwtg3w7mm6y","name":"Base Services - Bentley.com","old_status":"under_maintenance","new_status":"operational"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-10-27T00:00:09.204Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-27T00:00:09.204Z","display_at":"2026-10-27T00:00:09.204Z","deliver_notifications":true,"tweet_id":null,"id":"nf3r0qdc3vw1","incident_id":"l669prhmxszn","custom_tweet":null,"affected_components":[{"code":"0vwtg3w7mm6y","name":"Base Services - Bentley.com","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"Maintenance will begin as scheduled in 60 minutes.","created_at":"2026-10-26T23:00:13.679Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-26T23:00:13.679Z","display_at":"2026-10-26T23:00:13.679Z","deliver_notifications":true,"tweet_id":null,"id":"7r64q76gz2cw","incident_id":"l669prhmxszn","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"Dear Valued Bentley Users,\n\nPlease be advised that Bentley Systems will be performing planned maintenance on Bentley.com websites from 8PM to 10PM EDT on October 26, 2026.\n\nWhile we do not anticipate any service disruptions, there may be brief periods during the maintenance window when these websites are temporarily unavailable.\n\nWe apologize for any inconvenience this may cause and appreciate your patience and understanding as we complete this important maintenance activity.\n\nThank you for your continued support.\n\nBentley Systems","created_at":"2026-10-24T00:14:32.499Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-24T00:14:32.499Z","display_at":"2026-10-24T00:14:32.499Z","deliver_notifications":true,"tweet_id":null,"id":"v5jlsjtb2yr4","incident_id":"l669prhmxszn","custom_tweet":null,"affected_components":[{"code":"0vwtg3w7mm6y","name":"Base Services - Bentley.com","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Bentley.com","created_at":"2023-02-22T12:39:22.274Z","updated_at":"2026-11-05T03:00:07.649Z","position":2,"description":null,"showcase":true,"start_date":"2023-02-22T00:00:00.000Z","id":"0vwtg3w7mm6y","page_id":"n329vvnsz6n7","group_id":"gfgw1v84p9xc"}]},{"name":"ProjectWise Deliverables Management  Maintenance","status":"completed","created_at":"2026-10-23T18:56:21.601Z","updated_at":"2026-10-26T16:57:07.879Z","monitoring_at":null,"resolved_at":"2026-10-26T16:57:07.808Z","impact":"maintenance","shortlink":"https://stspg.io/tmz84mwy95z4","scheduled_for":"2026-10-23T18:57:00.000Z","scheduled_until":"2026-10-26T16:57:00.000Z","scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-10-23T18:56:21.596Z","reminder_intervals":null,"id":"wkx8t160k50p","page_id":"n329vvnsz6n7","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2026-10-26T16:57:07.808Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-26T16:57:07.808Z","display_at":"2026-10-26T16:57:07.808Z","deliver_notifications":false,"tweet_id":null,"id":"cgtfrtnkw7ns","incident_id":"wkx8t160k50p","custom_tweet":null,"affected_components":[{"code":"z8zhmv0wbmsk","name":"ProjectWise Services - Deliverables Management","old_status":"under_maintenance","new_status":"operational"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-10-23T18:57:07.509Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-23T18:57:07.509Z","display_at":"2026-10-23T18:57:07.509Z","deliver_notifications":false,"tweet_id":null,"id":"7p38mnx3pp89","incident_id":"wkx8t160k50p","custom_tweet":null,"affected_components":[{"code":"z8zhmv0wbmsk","name":"ProjectWise Services - Deliverables Management","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"We will be undergoing scheduled maintenance during this time.","created_at":"2026-10-23T18:57:03.078Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-23T18:57:03.078Z","display_at":"2026-10-23T18:57:03.078Z","deliver_notifications":true,"tweet_id":null,"id":"v1kbq4dq79b8","incident_id":"wkx8t160k50p","custom_tweet":null,"affected_components":[{"code":"z8zhmv0wbmsk","name":"ProjectWise Services - Deliverables Management","old_status":"operational","new_status":"operational"}]},{"status":"scheduled","body":"We would like to inform you that ProjectWise Deliverables Management service is currently undergoing maintenance activities.\n\nEfforts are focused on completing the maintenance work and restoring full functionality as quickly as possible.\n\nWe appreciate your patience and understanding during this time. Further updates will be provided as needed.","created_at":"2026-10-23T18:56:21.679Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-23T18:57:30.620Z","display_at":"2026-10-23T18:56:21.679Z","deliver_notifications":false,"tweet_id":null,"id":"hhf5hfpj9kp6","incident_id":"wkx8t160k50p","custom_tweet":null,"affected_components":null}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Deliverables Management","created_at":"2023-02-22T18:32:51.059Z","updated_at":"2026-10-26T16:57:07.690Z","position":2,"description":null,"showcase":true,"start_date":"2023-02-22T00:00:00.000Z","id":"z8zhmv0wbmsk","page_id":"n329vvnsz6n7","group_id":"6wyg738qmgym"}]},{"name":"Notification Service - Email Notifications Failing in PROD","status":"resolved","created_at":"2026-10-23T08:36:47.916Z","updated_at":"2026-10-23T14:56:32.516Z","monitoring_at":"2026-10-23T12:40:04.847Z","resolved_at":"2026-10-23T14:56:32.490Z","impact":"major","shortlink":"https://stspg.io/fj674cks7r8n","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-10-23T08:36:47.904Z","reminder_intervals":null,"id":"58cp40n02c1k","page_id":"n329vvnsz6n7","incident_updates":[{"status":"resolved","body":"The service has been restored, and the issue has been resolved. Thank you for your patience.","created_at":"2026-10-23T14:56:32.490Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-23T14:56:32.490Z","display_at":"2026-10-23T14:56:32.490Z","deliver_notifications":true,"tweet_id":null,"id":"g78fng6wbyqj","incident_id":"58cp40n02c1k","custom_tweet":null,"affected_components":[{"code":"z8zhmv0wbmsk","name":"ProjectWise Services - Deliverables Management","old_status":"partial_outage","new_status":"operational"}]},{"status":"monitoring","body":"We have implemented the fix and are actively monitoring system performance to ensure continued stability. We will provide further updates if needed. \n\nWe apologize for any inconvenience this may cause and appreciate your patience and understanding.","created_at":"2026-10-23T12:40:04.847Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-23T12:40:04.847Z","display_at":"2026-10-23T12:40:04.847Z","deliver_notifications":true,"tweet_id":null,"id":"ckcxjb6dq72s","incident_id":"58cp40n02c1k","custom_tweet":null,"affected_components":[{"code":"z8zhmv0wbmsk","name":"ProjectWise Services - Deliverables Management","old_status":"partial_outage","new_status":"partial_outage"}]},{"status":"investigating","body":"Our team is currently investigating an issue with Notification Service. Some users may be having trouble receiving email notifications.\nWe are working diligently to identify the root cause of the problem and implement a solution. We will provide an update as we learn more.\nIn the meantime, we apologize for any inconvenience this may cause and appreciate your patience and understanding.","created_at":"2026-10-23T11:58:55.760Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-23T11:58:55.760Z","display_at":"2026-10-23T11:58:55.760Z","deliver_notifications":true,"tweet_id":null,"id":"8hvpkj8nwg4j","incident_id":"58cp40n02c1k","custom_tweet":null,"affected_components":[{"code":"z8zhmv0wbmsk","name":"ProjectWise Services - Deliverables Management","old_status":"partial_outage","new_status":"partial_outage"}]},{"status":"investigating","body":"Our team is currently investigating an issue with Notification Service. Some users may be having trouble receiving email notifications.\nWe are working diligently to identify the root cause of the problem and implement a solution. We will provide an update as we learn more.\nIn the meantime, we apologize for any inconvenience this may cause and appreciate your patience and understanding.","created_at":"2026-10-23T09:57:47.472Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-23T09:57:47.472Z","display_at":"2026-10-23T09:57:47.472Z","deliver_notifications":true,"tweet_id":null,"id":"hy65tfj38y17","incident_id":"58cp40n02c1k","custom_tweet":null,"affected_components":[{"code":"z8zhmv0wbmsk","name":"ProjectWise Services - Deliverables Management","old_status":"partial_outage","new_status":"partial_outage"}]},{"status":"investigating","body":"Our team is currently investigating an issue with Notification Service. Some users may be having trouble receiving email notifications.\nWe are working diligently to identify the root cause of the problem and implement a solution. We will provide an update as we learn more.\nIn the meantime, we apologize for any inconvenience this may cause and appreciate your patience and understanding.","created_at":"2026-10-23T08:36:48.059Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-23T08:36:48.059Z","display_at":"2026-10-23T08:36:48.059Z","deliver_notifications":true,"tweet_id":null,"id":"qyml3qjp6fmv","incident_id":"58cp40n02c1k","custom_tweet":null,"affected_components":[{"code":"z8zhmv0wbmsk","name":"ProjectWise Services - Deliverables Management","old_status":"operational","new_status":"partial_outage"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Deliverables Management","created_at":"2023-02-22T18:32:51.059Z","updated_at":"2026-10-26T16:57:07.690Z","position":2,"description":null,"showcase":true,"start_date":"2023-02-22T00:00:00.000Z","id":"z8zhmv0wbmsk","page_id":"n329vvnsz6n7","group_id":"6wyg738qmgym"}]},{"name":"Connectivity to Learning Bentley.com","status":"resolved","created_at":"2026-10-21T14:15:08.025Z","updated_at":"2026-10-21T15:31:34.170Z","monitoring_at":null,"resolved_at":"2026-10-21T15:31:34.147Z","impact":"major","shortlink":"https://stspg.io/8lp0cqxj2lx2","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-10-21T14:15:08.014Z","reminder_intervals":"[]","id":"brtdkr23gjqv","page_id":"n329vvnsz6n7","incident_updates":[{"status":"resolved","body":"The issue affecting Bentley.com has been resolved, and the website is fully operational.\n\nOur teams have completed the necessary remediation efforts and confirmed that services have been restored. We will continue to monitor the environment to ensure ongoing stability.\n\nThank you for your patience and understanding while we worked to resolve this issue.","created_at":"2026-10-21T15:31:34.147Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-21T15:31:34.147Z","display_at":"2026-10-21T15:31:34.147Z","deliver_notifications":true,"tweet_id":null,"id":"cjsb80dvz26j","incident_id":"brtdkr23gjqv","custom_tweet":null,"affected_components":[{"code":"1jykrmm0cdkh","name":"Base Services - Learn","old_status":"partial_outage","new_status":"operational"}]},{"status":"investigating","body":"We are currently experiencing an issue affecting  learning.bentley.com, and users may be unable to access the website or may experience intermittent connectivity issues.\n\nOur teams are actively investigating the issue and working to identify the root cause. We will provide additional updates as more information becomes available.\n\nWe apologize for the inconvenience and appreciate your patience while we work to restore normal service.","created_at":"2026-10-21T14:15:08.281Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-21T14:15:08.281Z","display_at":"2026-10-21T14:15:08.281Z","deliver_notifications":true,"tweet_id":null,"id":"qj4fstc10f9x","incident_id":"brtdkr23gjqv","custom_tweet":null,"affected_components":[{"code":"1jykrmm0cdkh","name":"Base Services - Learn","old_status":"operational","new_status":"partial_outage"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Learn","created_at":"2023-02-22T12:40:03.022Z","updated_at":"2026-10-21T15:31:34.103Z","position":5,"description":null,"showcase":true,"start_date":"2023-02-22T00:00:00.000Z","id":"1jykrmm0cdkh","page_id":"n329vvnsz6n7","group_id":"gfgw1v84p9xc"}]},{"name":"Planned Maintenance – Forms Services","status":"completed","created_at":"2026-10-14T11:59:46.922Z","updated_at":"2026-10-16T23:00:09.204Z","monitoring_at":null,"resolved_at":"2026-10-16T23:00:08.304Z","impact":"maintenance","shortlink":"https://stspg.io/7t98ypscnpkt","scheduled_for":"2026-10-15T20:00:00.000Z","scheduled_until":"2026-10-16T23:00:00.000Z","scheduled_remind_prior":true,"scheduled_reminded_at":"2026-10-15T19:00:33.139Z","impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-10-14T11:59:46.913Z","reminder_intervals":null,"id":"dx98rmktv3rm","page_id":"n329vvnsz6n7","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2026-10-16T23:00:08.304Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-16T23:00:08.304Z","display_at":"2026-10-16T23:00:08.304Z","deliver_notifications":true,"tweet_id":null,"id":"75wfymzwcysp","incident_id":"dx98rmktv3rm","custom_tweet":null,"affected_components":[{"code":"wn177gg9b90g","name":"ProjectWise Services - Forms","old_status":"under_maintenance","new_status":"operational"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-10-15T20:00:08.942Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-15T20:00:08.942Z","display_at":"2026-10-15T20:00:08.942Z","deliver_notifications":true,"tweet_id":null,"id":"w3740hz2hrf3","incident_id":"dx98rmktv3rm","custom_tweet":null,"affected_components":[{"code":"wn177gg9b90g","name":"ProjectWise Services - Forms","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"Maintenance will begin as scheduled in 60 minutes.","created_at":"2026-10-15T19:00:32.934Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-15T19:00:32.934Z","display_at":"2026-10-15T19:00:32.934Z","deliver_notifications":true,"tweet_id":null,"id":"7rw0qpv48v22","incident_id":"dx98rmktv3rm","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"Dear Valued Bentley Users,\n\nBentley Systems will be performing planned maintenance on Forms Services.\n\nDuring the maintenance window, users may experience temporary interruptions or reduced availability of Forms functionality. Normal service is expected to resume once maintenance is completed across all regions.\n\nWe apologize for any inconvenience and appreciate your patience and understanding.\n\nThank you for your continued support.\n\nBentley Systems","created_at":"2026-10-14T11:59:47.022Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-14T11:59:47.022Z","display_at":"2026-10-14T11:59:47.022Z","deliver_notifications":true,"tweet_id":null,"id":"6tbpwjg2gpks","incident_id":"dx98rmktv3rm","custom_tweet":null,"affected_components":[{"code":"wn177gg9b90g","name":"ProjectWise Services - Forms","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Forms","created_at":"2023-02-22T18:33:17.704Z","updated_at":"2026-10-31T23:00:07.411Z","position":4,"description":null,"showcase":true,"start_date":"2023-02-22T00:00:00.000Z","id":"wn177gg9b90g","page_id":"n329vvnsz6n7","group_id":"6wyg738qmgym"}]},{"name":"Planned Maintenance – Bentley.com Websites","status":"completed","created_at":"2026-10-07T19:44:57.099Z","updated_at":"2026-10-08T20:00:08.450Z","monitoring_at":null,"resolved_at":"2026-10-08T20:00:08.134Z","impact":"maintenance","shortlink":"https://stspg.io/kfrqkt6gpc4k","scheduled_for":"2026-10-08T19:00:00.000Z","scheduled_until":"2026-10-08T20:00:00.000Z","scheduled_remind_prior":true,"scheduled_reminded_at":"2026-10-08T18:01:03.192Z","impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-10-07T19:44:57.193Z","reminder_intervals":null,"id":"sbx58prbl8zs","page_id":"n329vvnsz6n7","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2026-10-08T20:00:08.134Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-08T20:00:08.134Z","display_at":"2026-10-08T20:00:08.134Z","deliver_notifications":true,"tweet_id":null,"id":"x6bmytp75bf0","incident_id":"sbx58prbl8zs","custom_tweet":null,"affected_components":[{"code":"0vwtg3w7mm6y","name":"Base Services - Bentley.com","old_status":"under_maintenance","new_status":"operational"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-10-08T19:00:09.048Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-08T19:00:09.048Z","display_at":"2026-10-08T19:00:09.048Z","deliver_notifications":true,"tweet_id":null,"id":"7tgfwfvfvs52","incident_id":"sbx58prbl8zs","custom_tweet":null,"affected_components":[{"code":"0vwtg3w7mm6y","name":"Base Services - Bentley.com","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"Maintenance will begin as scheduled in 60 minutes.","created_at":"2026-10-08T18:01:02.145Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-08T18:01:02.145Z","display_at":"2026-10-08T18:01:02.145Z","deliver_notifications":true,"tweet_id":null,"id":"vxf4nm4pd1q1","incident_id":"sbx58prbl8zs","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"Dear Valued Bentley Users,\n\nPlease be advised that Bentley Systems will be performing planned maintenance on Bentley.com websites from 3PM to 4:30PM EDT on October 8, 2026.\n\nWhile we do not anticipate any service disruptions, there may be brief periods during the maintenance window when these websites are temporarily unavailable.\n\nWe apologize for any inconvenience this may cause and appreciate your patience and understanding as we complete this important maintenance activity.\n\nThank you for your continued support.\n\nBentley Systems","created_at":"2026-10-07T19:44:57.193Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-08T15:11:51.488Z","display_at":"2026-10-07T19:44:57.193Z","deliver_notifications":true,"tweet_id":null,"id":"2hlb3d1r8s28","incident_id":"sbx58prbl8zs","custom_tweet":null,"affected_components":[{"code":"0vwtg3w7mm6y","name":"Base Services - Bentley.com","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Bentley.com","created_at":"2023-02-22T12:39:22.274Z","updated_at":"2026-11-05T03:00:07.649Z","position":2,"description":null,"showcase":true,"start_date":"2023-02-22T00:00:00.000Z","id":"0vwtg3w7mm6y","page_id":"n329vvnsz6n7","group_id":"gfgw1v84p9xc"}]}]
}